Quick help needed re not being able to access Admin

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  • Moderator Bet Hannon

    (@bethannon1)

    11 years, 5 months ago

    Clearly, the site is still down.

    This sort of problem is often related to a plugin or theme conflict, so the first step is to rule that out.

    Since you can’t get access to your site’s dashboard, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter northernmonkeyz

    (@northernmonkeyz)

    11 years, 5 months ago

    Hi Bet,
    Thanks for the help.
    I deactivated one of my gallery plugins and updated it and all is well now!!

Viewing 2 replies - 1 through 2 (of 2 total)

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