• Resolved thealliance1

    (@thealliance1)


    Hello,

    I have dokan plugin ..

    1- Can a seller “edit” his product after he made and it got it approved by admin? coz in my site when u click “edit” as a seller , gets you to an error page.

    2- Whenever a sell is made .. why the seller doesn;t get notification by email ?? my woocomerce settings send all emails perfectly but except this one!

    Tarek

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author weDevs

    (@wedevs)

    Hello thealliance1,

    Thank you for writing to us.

    1. Yes, the seller would be able to edit the product again after approving by the admin. Now, can you please tell me what kind of error are you getting during edit a product?

    2. If you are getting all other notification emails without any problem then you should get the new order email too. Please make sure that you have checked the spam folder. Because sometimes email goes to spam.

    We will wait to hear from you.

    Thread Starter thealliance1

    (@thealliance1)

    hello ..

    1- This is the error that the seller gets when he presses “Edit”:

    Nothing Found
    Sorry, but nothing matched your search terms. Please try again with some different keywords.

    2- This seller notification issue is A KNOWN issue in your script , check: https://wedevs.com/support/topic/sellers-not-receiving-notifications/ , a lot of people complaining about the SAME thing!!!

    Plugin Author weDevs

    (@wedevs)

    @thealliance1

    1. Please set your permalinks correctly- http://docs.wedevs.com/docs/dokan/common-questions/404-page-not-found-error/ and check again.

    2. The topic you have referred is 2 years old. We did not get any report about the new order email yet.

    No need to worry. We will check your website. As it is a public forum for that reason we are unable to ask for your details here.

    It would be great if you can contact us directly via our contact us form- http://wedevs.com/contact.

    Our support team will check and solve your issue 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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