Quantity not adding to cart correctly

  • brittlinnworld

    (@brittlinnworld)


    4 years, 5 months ago

    Hi,

    I’ve added a grouped product but the quantity isn’t adding to the cart right.
    If the customer decides they only want one of the items or they want more than the default it updates correctly on the page but when add to cart is pressed only the default is added not what was previously chosen.

    Cheers,
    Britt

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • miemie

    (@miemie)

    4 years, 5 months ago

    Hi @brittlinnworld,

    You can check our demo site and see that the price of grouped products shown correctly after changing quantity and updating in the cart.

    There might be an incompatible with your theme and other plugins

    In order to check if this is an issue triggered by another plugin or from inside our plugin, please follow my below instructions. I need to make sure that our plugin is functional with the basic WooCommerce & theme on your site or not.

    – Create a full backup of your site and keep it in a safe place.

    – Updates all current active plugins on your site to the latest versions, so do WooCommerce and WordPress, too.

    – Switch the theme on your site to the WPClever theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please follow these steps. If after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Regards,

Viewing 1 replies (of 1 total)

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