Quantety count in error

  • Resolved Flemming Aunel

    (@webalive)


    3 months, 2 weeks ago

    The count in the fly-in doesnt match the count in the basket for the items.
    Any ideas how to fix this ??

    Order total is correct but I need to show the customers the real number of items bought.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    3 months, 1 week ago

    Hi @webalive ,

    I checked on your site and added some products to the cart. They were updated properly both in the Fly Cart popup and on the cart page.

    Please check: https://prnt.sc/Ip4GccercwNq & https://prnt.sc/kxK4asK86hNt

    Could you please check it again after clearing the caches/cookies and in an Incognito/Private tab?

    Best regards.

    Thread Starter Flemming Aunel

    (@webalive)

    2 months, 3 weeks ago

    Hi @janilyn409

    Yes, you are absolutely right. We had to make our own version that looks similar to you solution to make it work – our customer could not wait 2 weeks for an answer/support from you.

    Problems started for us with your (at that time) latest update.

    We have not cloned your product – everything was rewritten.

    Thanks for coming back to us.

    Best Regards,

    Plugin Support Janilyn T

    (@janilyn409)

    2 months, 3 weeks ago

    Hi @webalive ,

    Thanks for your feedback. We are indeed too overloaded here with pending requests and plugin updates keeping up with the updates in WooCommerce and WordPress alongside the increase of our own plugins.

    I am glad that you find a solution for your case. We are actually cannot provide much technical instructions here as we have no available devs on this forum.

    If you have any questions regarding general plugin features or bug reporting, feel free to reach back at any time.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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