Hi wpjrt57,
We recommend that you use the organization’s email to register, it will save you unnecessary trouble when using our plugin.
When you use the organization’s email, even if you hand responsibility off and someone take it, you just need simply hand over the organization’s email and you also don’t have to contact us to transfer the Subscription.
This rule is mainly to help customers who have the same situation as you case. E.g: they no longer work on the organization and organization will miss our support emails ( Renewal email, support email…..).
Thanks again for reaching out to our support and let us know if you have any more questions. For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
Thanks for the response.
I just purchased and downloaded the plugin, and I’m starting to work with it, but I didn’t get a chance to enter my organizational email address. I’m thinking that’s because I used my personal email address when I downloaded the free version. Am I right?
Anyway, I hope this is not going to cause problems in the future when a new Webmaster takes over from me. Any advice?
To assist you better, could you provide us your order ID or your license and the email of your organizational please?
Thanks again for reaching out to our support and let us know if you have any more questions. For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
My order id is 0123416893
The organizational email address is webmaster@learningunlimitedetobicoke.com
Thanks for your help
Our team has adjusted the associated email from rogertessier@gmail.com to webmaster@learningunlimitedetobicoke.com for you.
Thanks again for reaching out to our support and let us know if you have any more questions. For faster and more customized response from our team, please feel free to drop us an email at support(at)wpfolio.com!
