plug-in not working

  • Resolved dede4damien

    (@dede4damien)


    6 years, 4 months ago

    I have installed and configured the plug-in as pecified in your help, however nothing happens once I click save changes. All the fields turn blank again and no message is displayed on my website.

    • This topic was modified 6 years, 4 months ago by dede4damien.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mahdi

    (@mahdiyazdani)

    6 years, 4 months ago

    Hey @dede4damien,

    Thank you for reaching out to us about this issue. It’s possible a plugin conflict is preventing store vacation from working correctly on your setup.

    As a first step, please gather more details about your WordPress site, and the server it’s running on. You can do this through the Health Check plugin:

    Please install and activate the above plugin, then:

    1. Click on Tools → Site Health.
    2. Click on the Info tab.
    3. Click on the “Copy site info to clipboard” button.
    4. Send us everything in the copy/paste box.

    Looking forward to figuring this out together – thank you!

    Thread Starter dede4damien

    (@dede4damien)

    6 years, 4 months ago

    Hello Mahdi,
    Wow thanks for the speedy reply!
    Here’s the info you asked for:

    
### wp-core ###

version: 5.3.2
site_language: en_GB
user_language: en_GB
timezone: +00:00
permalink: /%postname%/
https_status: true
user_registration: 1
default_comment_status: open
multisite: false
user_count: 126
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/hannahsg/public_html
wordpress_size: loading...
uploads_path: /home/hannahsg/public_html/wp-content/uploads
uploads_size: loading...
themes_path: /home/hannahsg/public_html/wp-content/themes
themes_size: loading...
plugins_path: /home/hannahsg/public_html/wp-content/plugins
plugins_size: loading...
database_size: loading...
total_size: loading...

### wp-active-theme ###

name: Fortuna (fortuna)
version: 1.91
author: BlueOwlCreative
author_website: http://blueowlcreative.com
parent_theme: none
theme_features: automatic-feed-links, post-formats, title-tag, post-thumbnails, woocommerce, menus, widgets
theme_path: /home/hannahsg/public_html/wp-content/themes/fortuna

### wp-themes-inactive (2) ###

Twenty Nineteen: version: 1.4, author: WordPress Team
Twenty Twenty: version: 1.1, author: the WordPress team

### wp-plugins-active (49) ###

8Degree Notification Bar: version: 1.1.8, author: 8 Degree Themes
404page - your smart custom 404 error page: version: 11.1.2, author: Peter Raschendorfer
Classic Editor: version: 1.5, author: WordPress Contributors
Conditional Menus: version: 1.1.5, author: Themify
Contact Form 7: version: 5.1.6, author: Takayuki Miyoshi
ConvertKit: version: 1.9.0, author: ConvertKit
Customer Reviews for WooCommerce: version: 3.90, author: ivole
Custom Post Templates: version: 1.5, author: Simon Wheatley
Duplicate Post: version: 3.2.4, author: Enrico Battocchi
Facebook for WooCommerce: version: 1.9.15, author: Facebook
FAuto Poster: version: 2.0.7, author: AccessPress Themes
Flexible Checkout Fields: version: 2.2.2, author: WP Desk
Fortuna Portfolio CPT: version: 1.0, author: blueowlcreative
GDPR Cookie Consent Banner: version: 2.3.15, author: termly
Google Analytics Dashboard for WP (GADWP): version: 5.3.10, author: ExactMetrics
Google Tag Manager for WordPress: version: 1.11.2, author: Thomas Geiger
Head, Footer and Post Injections: version: 3.1.3, author: Stefano Lissa
Limit Login Attempts: version: 1.7.1, author: Johan Eenfeldt
Parallax & Video Backgrounds for Visual Composer: version: 1.5.7, author: Brainstorm Force (latest version: 1.5.11)
Pinterest "Pin It" Button Lite: version: 2.1.0.1, author: Phil Derksen
Pinterest Verify: version: 1.0.4, author: Phil Derksen
Pixel Cat Lite: version: 2.4.2, author: Fatcat Apps
Product Reviews Import Export (Basic): version: 1.3.0, author: WebToffee
Product Sales Report for WooCommerce: version: 1.4.8, author: Potent Plugins
Really Simple CAPTCHA: version: 2.0.2, author: Takayuki Miyoshi
Redirection: version: 4.5.1, author: John Godley
Redirection for Contact Form 7: version: 1.3.5, author: Query Solutions
Save Contact Form 7: version: 2.0, author: Nimblechapps
Schema: version: 1.7.8.1, author: Hesham
Slider Revolution: version: 5.4.5.2, author: ThemePunch
Smush: version: 3.3.2, author: WPMU DEV
Ultimate Addons for Visual Composer: version: 3.16.19, author: Brainstorm Force (latest version: 3.19.0)
UpdraftPlus - Backup/Restore: version: 1.16.21, author: UpdraftPlus.Com, DavidAnderson
URL Shortener by MyThemeShop: version: 1.0.15, author: MyThemeShop
VarkTech Pricing Deals for WooCommerce: version: 2.0.1.1, author: Vark
Veeqo for WooCommerce: version: 1.2.7, author: Veeqo
WooCommerce: version: 3.8.1, author: Automattic
WooCommerce Advanced Free Shipping: version: 1.1.4, author: Jeroen Sormani
WooCommerce PayPal Checkout Gateway: version: 1.6.18, author: WooCommerce
WooCommerce Product Feed: version: 3.2.4, author: WebAppick
WooCommerce Stripe Gateway: version: 4.3.1, author: WooCommerce
WooCommerce UPC, EAN, and ISBN: version: 0.4.0, author: Scott Bolinger
WooCommerce Zapier Integration: version: 1.7.5, author: OM4 (latest version: 1.9.6)
Woo Store Vacation: version: 1.3.0, author: MyPreview
WordPress Importer: version: 0.6.4, author: wordpressdotorg
WP-Optimize - Clean, Compress, Cache: version: 3.0.15, author: David Anderson, Ruhani Rabin, Team Updraft
WPBakery Visual Composer: version: 5.2.1, author: Michael M - WPBakery.com (latest version: 6.1)
WPS Hide Login: version: 1.5.4.2, author: WPServeur, NicolasKulka, tabrisrp
Yoast SEO Premium: version: 7.0.2, author: Team Yoast

### wp-plugins-inactive (7) ###

Header Footer Code Manager: version: 1.1.6, author: 99robots
PW WooCommerce BOGO Free: version: 2.22, author: Pimwick, LLC
WooCommerce Order Test: version: 1.5, author: WP Fix It
WOOF - WooCommerce Products Filter: version: 1.2.3, author: realmag777
WordPress Notification Bar: version: 1.3.9, author: SeedProd
WP Super Cache: version: 1.7.0, author: Automattic
Yoast SEO: version: 12.7.1, author: Team Yoast

### wp-media ###

image_editor: WP_Image_Editor_GD
imagick_module_version: Not available
imagemagick_version: Not available
gd_version: bundled (2.1.0 compatible)
ghostscript_version: 9.25

### wp-server ###

server_architecture: Linux 3.10.0-514.26.2.el7.x86_64 x86_64
httpd_software: LiteSpeed
php_version: 7.2.22 64bit
php_sapi: litespeed
max_input_variables: 3000
time_limit: 1800
memory_limit: 1024M
max_input_time: 1200
upload_max_size: 50M
php_post_max_size: 8M
curl_version: 7.65.1 OpenSSL/1.0.2t
suhosin: false
imagick_availability: false
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.6.45
client_version: mysqlnd 5.0.12-dev - 20150407 - $Id: 3591daad22de08524295e1bd073aceeff11e6579 $

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/hannahsg/public_html/wp-content
WP_PLUGIN_DIR: /home/hannahsg/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 1024M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
    Thread Starter dede4damien

    (@dede4damien)

    6 years, 4 months ago

    Hello Mahdi,
    Any updates on this please?
    Thanks a lot,
    Damien

    2020wp

    (@2020wp)

    6 years, 4 months ago

    Hello,

    i have also the Problem after the last Update the extension not longer working.

    UPDATE: Problem solved: You have to update start and end-time of vacation. Dateformat has changed too and stored values must all updated.

    • This reply was modified 6 years, 4 months ago by 2020wp.
    Plugin Author Mahdi

    (@mahdiyazdani)

    6 years, 4 months ago

    Hey @2020wp

    Haha, glad you survived. :100:

Viewing 5 replies - 1 through 5 (of 5 total)

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