Published website differs from customizer view

  • Resolved lenask

    (@lenask)


    6 years, 3 months ago

    Hello dear WordPress-community,

    I have been working on a WordPress-Website for the first time and am very happy with the result that I see in the customizer. However, when I access the actual Website, it looks like a hardly customized version of the Theme. I am using OceanWP with Woocommerce and Woocommerze Germanized and also added a lot of CSS in the Custom CSS/JS section.

    I already cleared the cache of all my browsers and from WordPress (with WP Super Cache). I already deactivated and re-activated all Plugins but the problem stays.

    I used Elementor at some point of creating the Website and switched between the Elementor customizer and WordPress customizer back and forth. Since I assumed the problem was related to that, I deleted Elementor but the problem has not been solved.

    Here are some examples of how the pages are shown in customizer and published:

    Home/Shop Page
    Customizer: https://ibb.co/yN5WRK5
    Actual page: https://ibb.co/QfcmbYY

    Product Page
    Customizer: https://ibb.co/ZhVrTmC
    Published page: https://ibb.co/NCSgT5D

    Shopping Cart
    Customizer: https://ibb.co/6nxLmgr
    Published page: https://ibb.co/k5ZQd43

    Contact Form (includes Caldera Forms)
    Customizer: https://ibb.co/VHGwySG
    Published page: https://ibb.co/60Kfb1h

    Maybe it has something to do with the CSS I added?
    This is a link to the CSS I used:
    https://docs.google.com/document/d/1uPDS0zkcnGYMeFOtQR_0Wb41aXa4sMhVqi_IGP1SHzo/edit?usp=sharing

    I would be so grateful for your help, please let me know if you need further information.

    Best,
    Lena

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Amit Singh

    (@apprimit)

    6 years, 3 months ago

    Hello,

    I checked your site and it is appearing good. Try to view the site on a different browser to see the changes.

    Thread Starter lenask

    (@lenask)

    6 years, 3 months ago

    Dear Amit,

    thank you so much for your response. I solved the issue! Some days earlier I added a SSL Certificate to the website – I didn’t change the website-URL from http to https in the settings, so the real site was showing the state of customization from the point where I added the SSL. I changed the URL and everything updated!

    I appreciate your help and wish you a good day!

    Amit Singh

    (@apprimit)

    6 years, 3 months ago

    Glad to hear that it is fixed!

Viewing 3 replies - 1 through 3 (of 3 total)

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