publish changes not work

  • juliendesigner

    (@juliendesigner)


    1 week ago

    Hi,

    I try to publish my changes on my sliders today but when I click on publish button it just won’t save. It remain unpublish and not showing any error on my screen. I don’t know how to publish my changes now. how to fix it? Please help thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Alice

    (@aliceslidersupport01)

    6 days, 15 hours ago

    Hi,

    Thanks for reaching out.

    This issue can happen due to a few reasons, such as a browser cache, a plugin conflict, or a server-side restriction preventing the save request from completing.

    Could you please try the following steps?

    • Clear your browser cache and try publishing again.
    • Try using another browser or an incognito/private window.
    • Temporarily disable any optimization, caching, or security plugins (if you have any) and test again.
    • Check if the issue happens with all sliders or only a specific one.

    Also check your browser console for any possible errors when you attemp to publish the slider.

    I’m sure this troubleshooting process will help you find the problem and please let me know the results.

    Thread Starter juliendesigner

    (@juliendesigner)

    5 days, 8 hours ago

    Hi,

    I have checked the console tab, and I can see a “Mixed Content” error. How can I resolve it?

    Plugin Support Alice

    (@aliceslidersupport01)

    2 days, 9 hours ago

    Hi,

    OK, that’s good news because now we know what’s going on. The “Mixed Content” is a common issue that is related to the SSL certificate on your website. You can quickly fix it using a so-called “Force SSL” plugin.
    Please check our guidelines here for more details and let me know if it helped you fix the problem:
    https://docs.depicter.com/article/267-not-showing-ssl#The-Mixed-Content-problem-Ca5m-

Viewing 3 replies - 1 through 3 (of 3 total)

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