Publicize appears turned off

  • mtilbury

    (@mtilbury)


    11 years, 4 months ago

    My blog is http://www.nola2nola.net. I have published 30 posts. This week I went to publish and nothing went out to my subscribers. I looked a publicize and all the social media boxes are un-checked. It won’t let me check any of them. It looks like “publicize” is turned off. I also have Jetpack installed. Jetpack looked at it on Friday, and couldn’t see anything wrong on their end.

    Is there any way to turn “publicize” back on?

Viewing 5 replies - 1 through 5 (of 5 total)
  • WPyogi

    (@wpyogi)

    11 years, 4 months ago

    The JetPack support people would be the ones to help you with this.

    When you say you can’t check the boxes do you mean they don’t work?

    If that’s the case, have you tried clearing any caching on your site, deactivating ALL plugins, and switching to a default theme and then trying JetPack only?

    [Moving this thread out of Requests and Feedback – which isn’t a support forum]

    Thread Starter mtilbury

    (@mtilbury)

    11 years, 4 months ago

    I worked with Jetpack yesterday, they couldn’t find anything. Yes, the boxes don’t work. I tried deactivating all the plugins, but nothing happened. I will try clearing cache and try a default themes to see if that does anything.

    Thanks,

    Thread Starter mtilbury

    (@mtilbury)

    11 years, 4 months ago

    Ok, i turned off all of the plugins, except Jetpact, switched to a new default theme, tried to publish. It is sharing with Facebook, and my other social media connections. Subscribers aren’t getting anything.

    WPyogi

    (@wpyogi)

    11 years, 4 months ago

    Perhaps this thread will be useful –

    https://wordpress.org/support/topic/jetpack-subscribers-not-receiving-email-updates?replies=11

    I don’t know what else to suggest other than to go back to the JetPack support team with the current status. They really are the best ones to help with JetPack issues.

    Thread Starter mtilbury

    (@mtilbury)

    11 years, 4 months ago

    Thanks, I get back to Jetpack, and hame them give it another look.

Viewing 5 replies - 1 through 5 (of 5 total)

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