Hi @maxtiarrediamo. Can you give us any more details about this error? What makes you think that this is related to WooCommerce, and WooCommerce 4.3 in particular?
Hi Austin
website tiarrediamo.it several of these errors appear in the error log of the siteground server for some time
[Mon Jul 20 20:10:29.++++++ 2020] [access_compat:error] [pid 1704] [client 216.244.66.243:53380] AH01797: client denied by server configuration: /home/++++++/public_html/product-tag
for about 10 days, I have updated 4.3.0, something less but there is always this error
Hello @maxtiarrediamo,
Can you post the entire log file? Based on the snippets you posted it’s not possible to say what causes this issue.
Hi Niels
[Tue Jul 21 09:33:39.717710 2020] [access_compat:error] [pid 27200] [client 216.244.66.243:41018] AH01797: client denied by server configuration: /home/tiarredi/public_html/product-tag
[Tue Jul 21 09:33:09.165777 2020] [access_compat:error] [pid 11239] [client 216.244.66.243:35424] AH01797: client denied by server configuration: /home/tiarredi/public_html/product-tag
[Tue Jul 21 09:32:38.647335 2020] [access_compat:error] [pid 25858] [client 216.244.66.243:58378] AH01797: client denied by server configuration: /home/tiarredi/public_html/product-tag
Hey @maxtiarrediamo !
That is an odd error and it does not really point to WooCommerce at all. Is that directory an actual directory on your server? If so what is in it?
In general client denied by server configuration are related to settings on the server. It is possible there is a setting that needs to be adjusted with your server, or that there is a conflict with another plugin on your site.
If the error you are seeing is not causing any issues with the actual site then I would suggest reaching out to Siteground to see if they can help you understand what is happening.
Missy a11n
(@m155y5)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.
Hi I have not yet asked siteground, close well in case I open another thanks
