Profile not compatible with Themify Template?

  • Resolved ncash242

    (@ncash242)


    9 months, 1 week ago

    The profile page cover is too short. But only with the Themify template (which client really likes by the way so can’t change.)

    When I change the template though the profile account cover is normal. Please advise how to get cover normal size with Themify,

    Thank you.

    The page I need help with: [log in to see the link]

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  • profilegrid2

    (@profilegrid2)

    9 months, 1 week ago

    Hello @ncash242,

    Thank you for bringing this to our attention.

    The issue with the profile cover appearing too short when using the Themify template is likely due to a CSS conflict between the theme and the plugin.

    However, it appears that the plugin may not be active on your site at the moment, which is preventing us from checking the behavior directly.

    To investigate and assist you more effectively, please share a link to the affected profile page. Once we have this information, we’ll be able to provide a more specific solution or custom CSS to ensure the cover displays correctly with the Themify theme (which we understand your client prefers).

    You can reach out to us directly using the form.

Viewing 1 replies (of 1 total)

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