Support » Plugin: Ultimate Member - User Profile & Membership Plugin » profile form is not displayed full

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  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @diaz09,

    Firstly, please make sure that you’ve filled in these fields because empty fields won’t be displayed.

    Secondly, please check that you are not using unique profiles for different user roles and if you indeed using unique profiles for different user roles you should create profile forms for every user role.

    This issue can be also caused by the cache so I suggest excluding Ultimate member pages from the cache and see if it helps.

    Regards.

    diaz09

    (@diaz09)

    firstly
    I want the members of this section to fill in these fields, that is to say that the form should be empty and how should I do so that the form is empty, it is an information that users must fill out, it can not be full,
    I was following the instructions of a video and there the fields are empty
    Secondly
    the second point I do not finish to understand you can explain better

    thanks

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @diaz09,

    Do you have a gear icon with the edit profile option?
    If you don’t see this icon, please check that “Can edit their profile?” is checked in Ultimate member -> User Roles -> your user role e.g. Member.

    This issue can be also caused by some conflicts with your theme or other plugins.
    Do a quick conflict test and see if this issue goes away.
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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