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  • Plugin Support Emily Wilson

    (@emilywil)

    Hello @pixelxpixel

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    Please ask your PRO version related questions on our website.

    Please consider the tips below:

    • Ensure that you have set the variable product in the “Default product” field.
    • If you don’t like to select the variable in the default product field, then you can set a default image in the “Display” tab of each item.

    Please check this screenshot for a variable product.

    If you have selected a variable product in the “Default product” field and it doesn’t work, please consider the tips below for the cache issue on your website.

    First, ensure you have the latest version of free and pro plugins.
    To enable pro version updates, refer to the plugin settings – enable updates tab and enter your license key then save settings. After referring to the plugins update page click on the “Check for updates” link of the plugin and update it.

    There seems to be a cache issue on your website. To address this, consider disabling the cache temporarily and retrying the action. The plugin relies on the WP Rest API to fetch popup products, so it’s important to ensure that your cache plugin does not cache the Rest API request.

    Add the below files to the cache excludes, in case you need further assistance please contact your cache plugin support.

    /wp-includes/js/dist/url.min.js
    /wp-includes/js/dist/hooks.min.js
    /wp-includes/js/dist/i18n.min.js
    /wp-includes/js/dist/api-fetch.min.js
    /wp-includes/js/dist/vendor/react-dom.min.js
    /wp-includes/js/dist/vendor/react.min.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/js/shared/index.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/js/product/index.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/js/admin/admin/index.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/js/admin/product/index.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce-pro/assets/js/product/index.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce-pro/assets/js/utils/index.js
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/css/product/style.css
    /wp-content/plugins/easy-product-bundles-for-woocommerce/assets/css/shared/style.css
    /wp-content/plugins/easy-product-bundles-for-woocommerce-pro/assets/css/product/style.css

    Set your Cache lifespan option in WP Rocket to a value below 12 hours; 10 hours would be a starting point, but you may have go down to 8 or even less.

    I hope it helps.

    Best regards

    Thread Starter pixelxpixel

    (@pixelxpixel)

    Grazie, ho risolto

    Plugin Support Emily Wilson

    (@emilywil)

    @pixelxpixel

    You are welcome. 😊

    It is great news that you could resolve it.

    We’d be incredibly grateful if you could take a moment to leave us a 5-star review for our plugin. Your kind words and rating greatly support our development and growth, helping us reach more users and keep improving. ❤️😍

    Thank you so much for your time and support!

    Best regards

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