Hi there,
I understand you’re experiencing an issue at checkout when purchasing items under 3€ after updating the plugin.
To assist you better, Could you please clarify what exactly happens on the checkout page for example, do you see an error message or is the checkout button disabled? A screenshot of what you’re seeing would be very helpful.
Please also share the URL of a product priced under 3€ so I can try to replicate the issue on your site.
In the meantime, to help us investigate further, please provide the following:
- System Status Report – found under WooCommerce → Status
- Fatal error logs (if any) – located under WooCommerce → Status → Logs
You can upload the information to https://pastebin.com/ or https://gist.github.com/ and share the link here.
Once we have these details, we’ll be able to look into the issue more closely.
Hello there, here is the 3€ product:
https://www.forksaver.com/prodotto/kit-o-ring-paio/
Please notice that the current version of woocommerce is not the last one
https://pastebin.com/Ws3qewnp
Hi there!
Thank you for sharing the details. I can see that you’re currently using version 10.2.2, and I’ve tried placing a test order for a product priced at 3€ — I wasn’t able to see any errors on your site.
Just to confirm, are you facing the issue with the latest version (10.3.3)? If yes, could you please create a staging site, update WooCommerce to version 10.3.3, and share the staging site URL so we can try placing a test order to replicate the issue?
You can use the following plugin to create a staging site:
https://wordpress.org/plugins/wp-staging/
Please also note — don’t share any login credentials on this public forum. Kindly remove any credentials you’ve shared in the Pastebin link.
Additionally, could you please provide more details about the exact issue you’re facing while placing an order with the latest version? Also, are you experiencing the same problem when using Bank Transfer as the payment method?
Once we have more information, we’ll be able to assist you further.
It’s been a while since we heard back from you for this reason we are closing this thread.
If WooCommerce has been useful for your store and you appreciate the support you’ve received, we’d truly appreciate it if you could leave us a quick review here:
https://wordpress.org/support/plugin/woocommerce/reviews/#new-post
Feel free to open a new forum topic if you run into any other problem.
Can you please delete this thread? We are experiencing security issues and I can’t edit my messages anymore,
Thanks
Hi there!
Generally, we do not delete posts except under extreme situations. We feel that leaving your solved post up will be helpful to the next person who has a similar issue.
If you feel you have a pressing need (legal or otherwise) to have a post removed, you can report the post (there’s an option on the sidebar) and explain why or come to the #forums channel on Slack.
Thank you
Yeah well but nothing is solved in this thread.
If you can’t delete it all please remove the urls in my messages as I can’t edit them no more, at least the pastebin one
Hi there,
I completely understand your concern. If you still need help with your issue, we’re here to assist you — please provide the information requested in my previous reply so we can continue troubleshooting.
Regarding the Pastebin link you shared, the quickest solution is to delete the content directly from your Pastebin account. Once the paste is removed, the link in this thread will no longer display any information and will become useless.
If you still want the link itself removed from this thread, I have reported it to the forum moderators, and they will handle it or guide you further.
