Products Shortcode is not working

Resolved

(@mathysservices)

The woocommerce products shortcode is showing the products correctly, but each product is pointing to the same product. Always is pointing to the last product listed.

I tried with other theme, disabling all the plugins and the problem persist.

I tried changing the permalink structure and the problem continues.

There is the shortcode:

[products columns=”3″ category=”626″ paginate=true per_page=9]

` WordPress Environment

WordPress address (URL): https://mycosmeticsplace.com
Site address (URL): https://mycosmeticsplace.com
WC Version: 8.1.1
REST API Version: ✔ 8.1.1
WC Blocks Version: ✔ 10.9.3
Action Scheduler Version: ✔ 3.6.2
Log Directory Writable: ✔
WP Version: 6.3.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.1.23
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.74.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.6.15-MariaDB-1:10.6.15+maria~deb11-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.1.1
WC Database Prefix: ua3xljvmb8
Total Database Size: 30.14MB
Database Data Size: 24.12MB
Database Index Size: 6.02MB
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acf-field: 6
acf-field-group: 1
attachment: 308
br_filters_group: 1
br_product_filter: 3
br_product_tab: 1
br_tabs_location: 1
clients: 5
custom_css: 1
elementor_library: 20
nav_menu_item: 124
page: 38
post: 38
product: 315
revision: 387
shop_order_placehold: 1
team: 8
testimonials: 4
wapf_product: 1
wp_global_styles: 2
wp_navigation: 1
wp_template: 2
wpcf7_contact_form: 3
ywtm_tab: 4 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (17)

Advanced Custom Fields: by WP Engine – 6.2.1
Contact Form 7: by Takayuki Miyoshi – 5.8
Elementor Pro: by Elementor.com – 3.16.1
Elementor: by Elementor.com – 3.16.4
Smash Balloon Instagram Feed: by Smash Balloon – 6.2.2
IONOS Assistant: by IONOS – 8.5.4
IONOS Performance: by IONOS – 2.0.3
Jetpack: by Automattic – 12.6
Qi Addons For Elementor: by Qode Interactive – 1.6.3
Qode Framework: by Qode Interactive – 1.1.6
Slider Revolution: by ThemePunch – 6.5.8
Sante Core: by Qode Interactive – 1.1.2
Sante Membership: by Qode Interactive – 1.0.3
WooCommerce AJAX Products Filter: by BeRocket – 3.1.4.5
WooCommerce Payments: by Automattic – 6.4.2
WooCommerce Shipping & Tax: by WooCommerce – 2.3.4
WooCommerce: by Automattic – 8.1.1 Inactive Plugins (1)

TikTok: by TikTok – 1.1.6 Must Use Plugins (1)

1&1 Product Subdomain: by 1&1 – 1.1.0 Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: – WC Pages

Shop base: #10 - /shop/
Cart: #11 - /cart/
Checkout: #12 - /checkout/
My account: #13 - /my-account/
Terms and conditions: ❌ Page not set Theme

Name: Sante
Version: 1.3.1
Author URL: https://qodeinteractive.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔ Templates

Overrides: sante/inc/woocommerce/templates/content-widget-product.php
sante/inc/woocommerce/templates/global/quantity-input.php
sante/inc/woocommerce/templates/single-product/meta.php Subscriptions

WCS_DEBUG: ✔ No
Subscriptions Mode: ❌ Staging
Subscriptions Live URL: https://mycosmeticsplace.com/
Subscriptions-core Library Version: 6.0.0
Subscription Statuses: trash: 1
WooCommerce Account Connected: ❌ No Store Setup

Country / State: United States (US) — California Subscriptions by Payment Gateway Payment Gateway Support

WooPayments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

Cash on delivery: products Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-09-21 03:52:53 -05:00
Options: ✔
Notes: 82
Onboarding: skipped WooCommerce Payments

Version: 6.4.2
Connected to WPCOM: Yes
Blog ID: 221420522
Account ID: acct_1NVRepCGyjP72k8I Action Scheduler

Complete: 550
Oldest: 2023-08-21 01:37:31 +0000
Newest: 2023-09-20 03:29:04 +0000

Failed: 12
Oldest: 2023-02-15 05:36:55 +0000
Newest: 2023-08-31 20:52:49 +0000

Pending: 1
Oldest: 2023-09-21 02:04:02 +0000
Newest: 2023-09-21 02:04:02 +0000 Status report information

Generated at: 2023-09-20 14:36:34 -05:00
`

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Shameem – a11n
(@shameemreza)

2 years, 6 months ago

Hi @mathysservices

It seems like you’ve already tried some common troubleshooting steps such as testing with a different theme, deactivating plugins, and changing the permalink structure, but the issue persists.

This issue might be due to a problem with the product IDs. The shortcode you’re using is designed to display products from a certain category, but it seems like it’s not functioning correctly.

Please ensure that category “626” actually exists and contains more than one product. If it does, try replacing “626” with the actual slug of the category.

Here is how your shortcode should look like:

[products columns="3" category="your-category-slug" paginate="true" per_page="9"]

Replace “your-category-slug” with the actual slug of your category.

Let us know how that goes. Looking forward to helping you.

Thread Starter mathysservices
(@mathysservices)

2 years, 6 months ago

Hi

I am using the slug category and the problem persists.

[products columns=”3″ category=”summecosmetics” paginate=”true” per_page=”9″]

Example:

https://mycosmeticsplace.com/shop-2/cosmetic-shop/?filters=product_cat%5B627%5D

Any other help?
Plugin Support Shameem – a11n
(@shameemreza)

2 years, 6 months ago
Hi @mathysservices

The link you shared shows the results of the filter functionality created using the WooCommerce AJAX Products Filter rather than a page where you’ve used the shortcode.

Here’s a simple guide on what you could do next:
- Go to Pages > Add New.
- Name your new page and insert the shortcode.
- Once you’ve published the page, open it in a new tab to see if the products display correctly.
Please share the outcome with us once you’ve done that, including the page link.

Let us know how that goes. Looking forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

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