Products Shortcode is not working

Hi @mathysservices

Thank you for providing with us the information. I understand that you’re experiencing an issue where each product is pointing to the same product, which is the last product listed.

I just want to clarify these:
– You’ve deactivated all plugins except WooCommerce and the problem exists, yes?
– What happens when you try to add a new product? Do you mean that every time you add a new product, it always links to a specific product, or is it linked to the product you’ve just added?

In the meantime, please try to flush your permalinks by navigating to Settings > Permalinks > change your permalink structure, save the changes, and then revert to your original structure, then save the changes again. This can sometimes reset any issues with product links.

Also, from the shortcode that you mentioned, can you tell us which shortcode was used?

Lastly, please share a copy of your site’s System Status Report so that we can better understand your site’s current environment. You can find this by navigating to WooCommerce → Status → select Get system report and then Copy for support.

Hi,

I tried changing the permalink structure and the problem continues.

There is the shortcode:

[products columns=”3″ category=”626″ paginate=true per_page=9]

` WordPress Environment

WordPress address (URL): https://mycosmeticsplace.com
Site address (URL): https://mycosmeticsplace.com
WC Version: 8.1.0
REST API Version: ✔ 8.1.0
WC Blocks Version: ✔ 10.9.3
Action Scheduler Version: ✔ 3.6.2
Log Directory Writable: ✔
WP Version: 6.3.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: – Server Environment

Server Info: Apache
PHP Version: 8.1.23
PHP Post Max Size: 128 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.74.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.6.15-MariaDB-1:10.6.15+maria~deb11-log
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔ Database

WC Database Version: 8.1.0
WC Database Prefix: ua3xljvmb8
Total Database Size: 29.11MB
Database Data Size: 23.12MB
Database Index Size: 5.99MB
ua3xljvmb8woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ua3xljvmb8woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ua3xljvmb8woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8actionscheduler_actions: Data: 0.23MB + Index: 0.22MB + Engine InnoDB
ua3xljvmb8actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8actionscheduler_logs: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
ua3xljvmb8berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8braapf_product_stock_status_parent: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8braapf_product_variation_attributes: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ua3xljvmb8braapf_term_taxonomy_hierarchical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ua3xljvmb8braapf_variable_attributes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
ua3xljvmb8e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
ua3xljvmb8e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ua3xljvmb8e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
ua3xljvmb8e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
ua3xljvmb8e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8options: Data: 8.03MB + Index: 0.20MB + Engine InnoDB
ua3xljvmb8postmeta: Data: 7.39MB + Index: 2.56MB + Engine InnoDB
ua3xljvmb8posts: Data: 5.05MB + Index: 0.27MB + Engine InnoDB
ua3xljvmb8revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8revslider_sliders: Data: 0.09MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8revslider_slides: Data: 0.31MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8sbi_feed_caches: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8termmeta: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
ua3xljvmb8terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8term_relationships: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
ua3xljvmb8term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ua3xljvmb8wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8wc_orders: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
ua3xljvmb8wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ua3xljvmb8wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
ua3xljvmb8wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
ua3xljvmb8wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
ua3xljvmb8wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8wc_product_meta_lookup: Data: 0.09MB + Index: 0.13MB + Engine InnoDB
ua3xljvmb8wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
ua3xljvmb8wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
ua3xljvmb8wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts

acf-field: 6
acf-field-group: 1
attachment: 308
br_filters_group: 1
br_product_filter: 3
br_product_tab: 1
br_tabs_location: 1
clients: 5
custom_css: 1
elementor_library: 20
nav_menu_item: 124
page: 38
post: 38
product: 294
revision: 387
shop_order_placehold: 1
team: 8
testimonials: 4
wapf_product: 1
wp_global_styles: 2
wp_navigation: 1
wp_template: 2
wpcf7_contact_form: 3
ywtm_tab: 4 Security

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔ Active Plugins (17)

Advanced Custom Fields: by WP Engine – 6.2.1
Contact Form 7: by Takayuki Miyoshi – 5.8
Elementor Pro: by Elementor.com – 3.16.0
Elementor: by Elementor.com – 3.16.3
Smash Balloon Instagram Feed: by Smash Balloon – 6.2.1
IONOS Assistant: by IONOS – 8.5.4
IONOS Performance: by IONOS – 2.0.3
Jetpack: by Automattic – 12.5
Qi Addons For Elementor: by Qode Interactive – 1.6.3
Qode Framework: by Qode Interactive – 1.1.6
Slider Revolution: by ThemePunch – 6.5.8
Sante Core: by Qode Interactive – 1.1.2
Sante Membership: by Qode Interactive – 1.0.3
WooCommerce AJAX Products Filter: by BeRocket – 3.1.4.5
WooCommerce Payments: by Automattic – 6.4.1
WooCommerce Shipping & Tax: by WooCommerce – 2.3.4
WooCommerce: by Automattic – 8.1.0 Inactive Plugins (1)

TikTok: by TikTok – 1.1.6 Must Use Plugins (1)

1&1 Product Subdomain: by 1&1 – 1.1.0 Settings

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: – WC Pages

Shop base: #10 - /shop/
Cart: #11 - /cart/
Checkout: #12 - /checkout/
My account: #13 - /my-account/
Terms and conditions: ❌ Page not set Theme

Name: Sante
Version: 1.3.1
Author URL: https://qodeinteractive.com
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔ Templates

Overrides: sante/inc/woocommerce/templates/content-widget-product.php
sante/inc/woocommerce/templates/global/quantity-input.php
sante/inc/woocommerce/templates/single-product/meta.php Subscriptions

WCS_DEBUG: ✔ No
Subscriptions Mode: ❌ Staging
Subscriptions Live URL: https://mycosmeticsplace.com/
Subscriptions-core Library Version: 6.0.0
Subscription Statuses: trash: 1
WooCommerce Account Connected: ❌ No Store Setup

Country / State: United States (US) — California Subscriptions by Payment Gateway Payment Gateway Support

WooPayments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method

Cash on delivery: products Admin

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: customize-store
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field

Daily Cron: ✔ Next scheduled: 2023-09-15 03:52:53 -05:00
Options: ✔
Notes: 82
Onboarding: skipped WooCommerce Payments

Version: 6.4.1
Connected to WPCOM: Yes
Blog ID: 221420522
Account ID: acct_1NVRepCGyjP72k8I Action Scheduler

Complete: 616
Oldest: 2023-08-15 01:20:31 +0000
Newest: 2023-09-14 15:47:10 +0000

Failed: 12
Oldest: 2023-02-15 05:36:55 +0000
Newest: 2023-08-31 20:52:49 +0000

Pending: 1
Oldest: 2023-09-15 01:57:10 +0000
Newest: 2023-09-15 01:57:10 +0000 Status report information

Generated at: 2023-09-14 16:14:19 -05:00
`