Products playing hide-and-seek

Resolved lootris
(@lootris)

8 years, 7 months ago

I’ve had a bunch of products vanish from my store.
Some of them have gone completely, and some have been changed to be hidden. I have double checked Setting / Products / Inventory to make sure it’s not set to automatically delete out of stock items. I manually went through my products to make them all visible in catalog/search.
I use Prosociate to import items and have checked the settings there to make sure they’re not being deleted/hidden at that end too.
I’m very confused and would love it if someone would tell me how to find the problem and how to fix it. I did save the system report from woo, and I have a couple of screenshots to illustrate what I said, but I’m not sure how to share them here.

Thanks!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Thread Starter

(@lootris)


### WordPress Environment ###

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Amazon Associates Link Builder: by Amazon Associates Program – 1.4.10
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Facebook for WooCommerce: by Facebook – 1.6.1
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Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.2.4
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Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
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rated-1 (rated-1)
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rated-3 (rated-3)
rated-4 (rated-4)
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Overrides: boldgrid-hydra/woocommerce/archive-product.php
boldgrid-hydra/woocommerce/cart/cart-empty.php
boldgrid-hydra/woocommerce/cart/cart.php
boldgrid-hydra/woocommerce/cart/proceed-to-checkout-button.php
boldgrid-hydra/woocommerce/checkout/cart-errors.php
boldgrid-hydra/woocommerce/checkout/form-billing.php
boldgrid-hydra/woocommerce/checkout/form-coupon.php
boldgrid-hydra/woocommerce/checkout/payment-method.php
boldgrid-hydra/woocommerce/checkout/payment.php
boldgrid-hydra/woocommerce/global/breadcrumb.php
boldgrid-hydra/woocommerce/global/form-login.php
boldgrid-hydra/woocommerce/global/quantity-input.php
boldgrid-hydra/woocommerce/loop/no-products-found.php
boldgrid-hydra/woocommerce/loop/orderby.php
boldgrid-hydra/woocommerce/loop/pagination.php
boldgrid-hydra/woocommerce/loop/price.php
boldgrid-hydra/woocommerce/myaccount/downloads.php
boldgrid-hydra/woocommerce/myaccount/form-edit-account.php
boldgrid-hydra/woocommerce/myaccount/form-login.php
boldgrid-hydra/woocommerce/myaccount/form-lost-password.php
boldgrid-hydra/woocommerce/myaccount/form-reset-password.php
boldgrid-hydra/woocommerce/myaccount/my-orders.php
boldgrid-hydra/woocommerce/myaccount/navigation.php
boldgrid-hydra/woocommerce/myaccount/orders.php
boldgrid-hydra/woocommerce/notices/error.php
boldgrid-hydra/woocommerce/notices/notice.php
boldgrid-hydra/woocommerce/notices/success.php
boldgrid-hydra/woocommerce/product-searchform.php
boldgrid-hydra/woocommerce/single-product/add-to-cart/external.php
boldgrid-hydra/woocommerce/single-product/add-to-cart/grouped.php
boldgrid-hydra/woocommerce/single-product/add-to-cart/simple.php
boldgrid-hydra/woocommerce/single-product/add-to-cart/variable.php
boldgrid-hydra/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
boldgrid-hydra/woocommerce/single-product/price.php
boldgrid-hydra/woocommerce/single-product/tabs/tabs.php
boldgrid-hydra/woocommerce/single-product-reviews.php
boldgrid-hydra/woocommerce/single-product.php

ishamc

(@ishamc)

8 years, 6 months ago

Hi Im having the same issue how were you able to solve it?

Thread Starter

lootris

(@lootris)

8 years, 6 months ago

Not really.

I uninstalled Prosociate and installed Wzone instead and the problem went away, but I don’t really call that a fix even though I’m not having the issue any more.

I gave up on trying to figure it out when I was told, not by woocommerce, that it was happening because of a settings I’d selected, even after I’d said that I’d checked all that.

I hope you can figure it out! 😀

Viewing 3 replies - 1 through 3 (of 3 total)

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