Products not appearing in feed

Resolved aminsha
(@aminsha)

2 years, 10 months ago

Hi,

Wp-Cron is set up and working fine but the p[lugin is saying it is not enabled and then an hour later it is saying it is enabled. Also several products that we have recently put onto the website via WooCommerce are not showing in the product feed. Could this please be fixed

Viewing 5 replies - 1 through 5 (of 5 total)

supportadtribes
(@supportadtribes)

2 years, 10 months ago
Hi,

Thanks for using our plugin and reaching out to us.

Can you share the following with us:
1. Your product feed URL;
2. The plugin debug.log URL so we can check how you configured your feed and if its indeed not updating. This is how you can retrieve the debug.log URL: https://adtribes.io/send-your-debug-log-to-support/
Thread Starter aminsha
(@aminsha)

2 years, 10 months ago

Hi,

Product Feed URL https://www.westendoutdoors.co.uk/wp-content/uploads/woo-product-feed-pro/xml/zkqIv9HkCHh12I3hnbNbVlGKfQnRma4M.xml

Debug log https://www.westendoutdoors.co.uk/wp-content/uploads/woo-product-feed-pro/logs/debug.log

What is also happening is we have put items back in stock but the feed is still showing them as on backorder, the feed is also not pulling through new prices and google merchant is not getting the latest data.

Thank you

supportadtribes
(@supportadtribes)

2 years, 10 months ago

Hi,

Thans for sharing the URL’s with us. The debug.log URL unfortunately is showing a 403 error page for us so it seems like we don’t have permission for it. Can you open it and share the content of the debug.log file with us?

Thread Starter aminsha
(@aminsha)

2 years, 10 months ago

Ok, I will try again. The feed is not processing any updates including pricing of products or if products are in stock or out of stock.

Thread Starter aminsha
(@aminsha)

2 years, 10 months ago

Everytime I try and open the debug file I get a 403 error message

Viewing 5 replies - 1 through 5 (of 5 total)

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