Product weight problem at 0 in debug mode | WordPress.org

Resolved caratubo
(@caratubo)

5 years, 1 month ago

Hello,

The weight of my products is well filled. However in debug mode of your plugin in the basket in “how input data”, “Contents weight” is at 0. And so I have no proposed delivery.

FYI, I installed a first version of the plugin 1 week ago, and I updated it, that’s where I have the problem. I just replicated a version of the site in dev mode, I installed the last version of the plugin directly and I don’t have this problem, the weight of the product goes back well in debug mode.

thank you in advance

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Marta Borówka
(@martapaw)

5 years, 1 month ago

Hello @caratubo,

I tried to replicate your problem, but I couldn’t. Please see:
– shipping method rules: http://wpdesk.me/mp/tloMJqaMC4.png
– product’s weight: http://wpdesk.me/mp/lKdn7ACcuq.png
– debug mode: http://wpdesk.me/mp/DBfwAFB7VI.png

Could you please let me know how exactly do you set the rules for the shipping method and what do you see in the debug mode? The screenshots will be helpful.

Best regards,
Marta

Plugin Support Marta Borówka
(@martapaw)

5 years ago

Since there are no further inquiries concerning this case I’m marking this thread as resolved.

Best regards,
Marta

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Product weight problem at 0 in debug mode’ is closed to new replies.

2 replies
2 participants
Last reply from: Marta Borówka
Last activity: 5 years ago
Status: resolved