Product Weight & Dimensions

  • Resolved kyls

    (@kyls)


    7 years, 5 months ago

    Hi there,
    I have just installed the Australia Post WooCommerce Extension plugin and I have a couple of questions:
    1. Depending on what the customer puts in the cart, does it automatically pick up the products weight and dimensions and calculate postage at checkout accordingly? Reason I ask is because when setting up the plugin it asked for default package weight, width, height and length. Obviously not every product is identical so I am hoping it is picking it up from the product selected, but wanted to double check this first.
    2. Can it link with my Australia Post account and automatically book a pick up when I change the order to completed? Or do I then have to manually log a pick up from the Australia Post website?

    The page I need help with: [log in to see the link]

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  • Plugin Author Waseem Senjer

    (@waseem_senjer)

    7 years, 5 months ago

    Hello @kyls,

    Thanks for using our plugin.

    1. The default dimensions and weight will be used only if you did not add weight and dimensions to a product. If you add this info to the product then the plugin will use them for calculating the shipping price.

    2. Unfortunately, this feature is not available yet. If you would like to help us out, we can definitely add it asap. Please, drop us a message at: https://wpruby.com/contact/

    Best Regards,
    Waseem

Viewing 1 replies (of 1 total)

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