Hello,
We’re having slightly different issue: we just connected our store via this plugin to our Facebook page. Products sync with meta details but Facebook throws an error that price, id, url, are missing but in fact they do show.
Howdy @ruifcmiranda
When syncing your products to Facebook, the sale price should certainly be shown, as long as it is being set through the WooCommerce default sale price field and not by another plugin.
I have a couple of questions for you based on your request. Hopefully we can figure out why the prices aren’t lining up.
When you are setting a sale price, are you using the default WooCommerce sale price field, or is another plugin determining this price?
To help you further, I’d like to understand more about your setup.
Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.
Once you’ve done that, you can paste the text in https://gist.github.com/ and feel free to change/remove your site URL in the report for privacy reasons.
You can paste the Gist link here in your reply, once you have that.
Hi there @piotrszczesniak 👋</img>
We’d like to take a look at your report on a separate thread, since each store’s set up is different.
Please open a new topic here: https://wordpress.org/support/plugin/facebook-for-woocommerce/#new-topic-0.
Thanks!
Since we haven’t heard from you for a while, I’m marking this as resolved. We’re always here to help.
