Product Slider

Hey @condadocouple

For any issues with external plugins, I’d recommend reaching out to the plugin’s own support teams.

While we’re experts on our own products, third party plugins are best supported by their own resp. developers (and more importantly, I’d rather not give you any incorrect information).

It looks like that plugin’s info and support page can be found here:
https://wordpress.org/support/plugin/woocommerce-products-slider/

If you’re referring to the paid Product Slider for WooCommerce, please submit a ticket through the Support page on WooCommerce.com.