Product Search buggy.

  • dsm1

    (@dsm1)


    7 years, 11 months ago

    On the Add Order page, a product name or SKU is typed in to the search and it says “The results could not be loaded.” but after a little while it eventually does load, is there a way to get this loading faster? After all, we have people on the phone when we use this!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author algol.plus

    (@algolplus)

    7 years, 11 months ago

    hi

    How many products do you have ?
    Can you enable “mysql slow query” log and optimize queries ( probably add indexes?) ?

    I added cache for coupons in last version, does it work for you ?
    thanks, Alex

    Thread Starter dsm1

    (@dsm1)

    7 years, 11 months ago

    Hi Alex,

    Assuming you are refering to the premium version of the plugin here? (We have free)
    I can’t find that setting…

    Regards

    Plugin Author algol.plus

    (@algolplus)

    7 years, 11 months ago

    hi

    yes, Free version caches only coupon search ( enable it at tab Settings at first).

    you can contact me via helpdesk, I’ll provide pro version for tests.

    thanks, Alex

    Plugin Author algol.plus

    (@algolplus)

    7 years, 11 months ago

    or you can try demo

    user demo
    pass demo

    Plugin Author algol.plus

    (@algolplus)

    7 years, 9 months ago

    hi

    We updated product search in version 3.1.0.

    Did it help?

    I’m sorry for late reply, Alex

    • This reply was modified 7 years, 9 months ago by algol.plus.
Viewing 5 replies - 1 through 5 (of 5 total)

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