Product rename automatically

  • Resolved prabhath_amila

    (@prabhath_amila)


    4 years, 3 months ago

    Hi
    I add new product into product page. Then add another product.
    after i checked previous product is not there and new product id is previous product id.
    why it happens.

    please advice.
    screenshot

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • WP Native

    (@nazreenexe)

    4 years, 3 months ago

    Hi @prabhath_amila,

    Navigate to WooCommerce > Status > Tools and do the followings to see if that helps.

    1. Delete all Orphaned variations
    2. Regenerate Product lookup tables

    https://prnt.sc/fwCqV3QzjoMD

    Cheers,
    Naz.

    Margaret S. woo-hc

    (@margaretwporg)

    4 years, 3 months ago

    Hi @prabhath_amila

    Thanks for reaching out.

    Did this happen for a particular product only? Or is it happening for any new product you add?

    If the problem persists even after performing the steps suggested by @nazreenexe , then please share with us the following:

    1. System Status: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
    2. Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

    We’ll look forward to hearing from you.

    Margaret S. woo-hc

    (@margaretwporg)

    4 years, 2 months ago

    We haven’t heard back from you in a while, so I’m going to mark this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)

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