Support » Plugin: YITH WooCommerce Request A Quote » Product Quantity

  • This applies to all products… But if I change quantity to 4 then add to quote. The quantity is not applied when I view the quote list. It shows the price for 1 item. And if I have multiple items on the list there is only one quantity filed to change and it applies to one item. So it shows one option to change quantity even thought there is multiple items. But it needs to carry over the correct quantity when the time is initially added to the list.

    Plugin version Version 1.4.2 (was also doing this on previous version.)
    WP version: 4.9.9
    Woo Commerce Version: Version 3.5.4

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Looks like the pro version has some features the client needs. Will the pro version fix the quantity issue?

    Plugin Author YITHEMES

    (@yithemes)

    Hello,

    It seems the page http://www.taylorrental.org/request-quote/ is cached.
    Are you using a cache plugin? If so, please try to exclude this page from cache.
    If you want more info about other versions of our plugins, please visit our website yithemes.com. Thank you.

    I don’t have ant cache plugins installed on the site. I don’t see any cache settings for the theme or in WooCommerce.
    Any other suggestions?

    Plugin Author YITHEMES

    (@yithemes)

    Hello,
    it seems your theme add some custom css on quantity inputs so they are all in same fixed positions, one above another
    try to add this css code to your custom css

    table#yith-ywrq-table-list td.product-quantity .quantity .input-text {
    position: relative;
    }
    table#yith-ywrq-table-list td.product-quantity .quantity .screen-reader-text {
    display: none;
    }

    Thanks! That definitively fixed the quantity editing issue on the quote page.
    The quantity the user selects still isn’t being carried over when the user adds it to the quote. I’m not running any cache plugin on the site. Any other thing you can think of that I can check?

    Plugin Author YITHEMES

    (@yithemes)

    Hi @webtivity ,
    Can you check if in your theme is activated the “catalog mode” ?

Viewing 6 replies - 1 through 6 (of 6 total)
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