Product page, close image

  • Resolved effiem

    (@effiem)


    9 years, 3 months ago

    Hi, on product page when I click on product image there is a full screen pop up of the image. My problem is that I can not find a way to easy close it again. The only Way i’ve found is by using the back arrow on browser. Is there an opiont to have an ( x ) or a ( close ) option? Even if there is an option of not opening the image would work fine for me. The lightbox option is already off. Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • etoilewebdesign

    (@etoilewebdesign)

    9 years, 3 months ago

    Hi effiem,

    If you have the lightbox option disabled and you’re still getting a lightbox, that sounds like some feature of your theme or another plugin is conflicting.

    Could you provide a link to your catalog, so we can see what’s going on?

    Thread Starter effiem

    (@effiem)

    9 years, 3 months ago

    Hi EtoileWebDesign,
    This is the catalogue page http://pasterco.gr/%cf%80%cf%81%ce%bf%cf%8a%cf%8c%ce%bd%cf%84%ce%b1/
    I am using Betheme
    Thanks

    etoilewebdesign

    (@etoilewebdesign)

    9 years, 3 months ago

    Hi effiem,

    If you go to Options -> Premium > “Lightbox”, what is it set to?

    Also I noticed something odd in your product page code, so I wanted to ask: under “Product Page Type” (in Options -> Premium), what is it set to?

    Thread Starter effiem

    (@effiem)

    9 years, 3 months ago

    Hi, the lightbox option is on off. The option “Product Page Type” is set to custom page.
    Checking again and if I set it to default the image does not open. But when it is on tabed option ,there is the same problem.

    etoilewebdesign

    (@etoilewebdesign)

    9 years, 3 months ago

    Hi Effiem,

    Can you try setting Lightbox option to “Yes” with the “Product Page Type” set to Tabbed?

    Let us know when you make this change, so we can take a look at one of your product pages to see if something isn’t loading in the Tabbed layout.

    Thread Starter effiem

    (@effiem)

    9 years, 3 months ago

    You can take a look now.
    Thanks

    etoilewebdesign

    (@etoilewebdesign)

    9 years, 3 months ago

    Hi Effiem,

    I took a look at http://pasterco.gr/%CF%80%CF%81%CE%BF%CF%8A%CF%8C%CE%BD%CF%84%CE%B1/?SingleProduct=2 and the lightbox seems to work now when you click the left side image.

    Let us know if you’re still encountering issues (otherwise, I’ll mark the thread as resolved 🙂 ).

    Thread Starter effiem

    (@effiem)

    9 years, 3 months ago

    Thanks this worked fine. An other question, how can I pre-set the products it shows at the main page? I mean, I want to be able to see not all the products but those who belongs to a specific category, when the page is load.

    etoilewebdesign

    (@etoilewebdesign)

    9 years, 3 months ago

    Hi Effiem,

    You can modify your catalogue page’s shortcode to include the ‘category’ ID attribute, for example:

    [product-catalogue id="1" category="3"]

    This code will make it so the category with an ID of ‘3’ will load by default.

    The ID number of a category can be found on the Edit category page, next to the category name.

    Thread Starter effiem

    (@effiem)

    9 years, 3 months ago

    Thank you!!! Everything is smooth.

Viewing 10 replies - 1 through 10 (of 10 total)

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