Hello @justinfranzen,
if you are using a variable product please make sure that you have created a variation for each attribute combination.
For the email customization, you should override the email template from your theme and customize it.
Is there any documentation you can provide on creating a variation fro each attribute combination?
Where is the email template located in the theme? This plugin is independent from the theme.
Hello @justinfranzen
Is there any documentation you can provide on creating a variation fro each attribute combination?
This can be done by WooCommerce automatically by clicking in the “Generate Variations” button.
Where is the email template located in the theme? This plugin is independent from the theme.
You should copy the file request-quote.php from wp-content/plugins/yith-woocommerce-request-a-quote/templates/emails/ to wp-content/themes/YOUR_ACTIVE_THEME/woocommerce/emails/
Can you show me where “Generate Variations” is located? I don’t see it anywhere in the plugin settings or anywhere in Woocommerce.
There isn’t a Woocommerce folder in the active theme being used which is using a child theme. I do see the content that I’d like to remove though. Am I able to just remove what I need from the file in the email folder for the plugin?
I found Generate variations. Is there any additional work that has to be done after implementing that? Also, will that change anything on the front end or functionality?
Just reiterating this last part again –> There isn’t a Woocommerce folder in the active theme being used which is using a child theme. I do see the content that I’d like to remove though. Am I able to just remove what I need from the file in the email folder for the plugin?
Hello @justinfranzen
I found Generate variations. Is there any additional work that has to be done after implementing that? Also, will that change anything on the front end or functionality?
no additional work is needed.
There isn’t a Woocommerce folder in the active theme being used which is using a child theme
if the folder does not exists you can simply create it (with the needed subfolders) WooCommerce will retrieve the custom template automatically
Adding the subfolders and file to the child theme didn’t work but making the changes to the file in the plugin folder did work.
Hello @justinfranzen
be aware that at the next update you will lose the changes. You should create the folders in the child theme as recommended.
As I previously mentioned, I created a woocommerce folder in the child theme and copied all nested folders as you instructed along with the email template but it didn’t work. Is it possible I did something wrong with that?
Hello @justinfranzen
could you send a screenshot of the folder structure you have created?
themes/divi-chid/yith-woocommerce-request-a-quote/templates/emails/request-quote.php
I wasn’t able to send a screenshot without providing a URL
Hello @justinfranzen,
the structure is wrong. It must be themes/divi-chid/woocommerce/emails/request-quote.php
I read your original instructions wrong for adding it. It works now.
I tried adding production variations, but it only created product variations of non-existent SKUs. For one of the products has 9 SKUs and then it created an additional 4 ‘variations’ which isn’t right as that’s not in our product catalog. Is using variations the only way or is there code I’m able to add to the email template file that shows the product SKU?
I also have the premium version which supports the SKU. Is there code I can copy from that and use in the free version?
