Product images fuzzy

  • Resolved worldwidewings

    (@worldwidewings)


    6 years, 10 months ago

    Hi WooCommerce team,

    I have a problem concerning the display of my product images.
    They are displayed very fuzzy. However, when you hover over them they are shown sharp.

    Here is a sample link:
    https://media.worldwidewings.de/produkt/goettliches-design-fuer-die-menschheit/

    Once they were sharp but something changed. It might be the rersult of an update but I’m not sure.

    So I tried different adjustments, checked for interferences with other plugins and updated all site components in a testing environment but nothing helped.

    So do you have any idea what the cause of this problem could be?

    Here are the technical things:
    Wordpress: 5.1.1
    Woocommerce: 3.5.6
    Theme: Envo Multipurpose 1.1.4

    Thanks
    Naphtali

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    6 years, 10 months ago

    Hi @worldwidewings,

    When I look at that page, the product image doesn’t display particularly blurry to me. This is what it looks like without hovering over the image:

    https://cld.wthms.co/EkZMjn

    The image might be loading differently on different screen sizes, though. You will want to verify what is the size of the image that is being loaded when you access the site from your screen, as that might be a smaller version that looks different. For me, it is loading the full-size version:

    If you find it is loading a different version with a smaller resolution, I’d recommend using a plugin like Simple Image Sizes to verify what exact sizes are images being cropped to, and modify that to a resolution that better fits your needs.

    Hopefully that helps!

    Thread Starter worldwidewings

    (@worldwidewings)

    6 years, 10 months ago

    Hi Fernando,

    thank you for your response.

    I checked the site with another system and the images were displayed correctly.

    Thank you for your advice concerning the simple image sizes plugin. I will have a look at it.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    6 years, 10 months ago

    @worldwidewings You are welcome! I’m glad the issue has been resolved.

    I’m going to be closing this thread now.

Viewing 3 replies - 1 through 3 (of 3 total)

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