• Resolved joycehomes

    (@joycehomes)


    Hi Woocommerce,

    The sidebar widget “Filter Products by Attribute” Is not showing.
    I have attributes; like colour, measuremetns, duration etc. But when I add the widget, it does not show, even though other items in the same sidebar are showing.
    I already tried to deactivate all plugins, except woocommerce. And switched from flatsome theme to your Storefront theme. But the problem stays the same, so I cannot find what is causing this issue.

    Would be great if you can help me solving this issue.

    Joyce

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Riaan K.

    (@riaanknoetze)

    Hi there,

    Just to make sure, do the products on your home/shop page contain the attributes you’d like to filter for?

    For what it’s worth, I did try to glean that information myself although the site seems to be offline at the moment:


    Link to image: https://d.pr/i/K6jIj1

    Thread Starter joycehomes

    (@joycehomes)

    Thank you so much for the answer.
    After looking in it again, I found out that it only works when the attributes are global attributes. Which also must be able to find in the menu Products > Attributes.
    I accidently only had made local attributes.

    Problem Solved.

    Thanks

    Plugin Contributor Niels Lange

    (@nielslange)

    After looking in it again, I found out that it only works when the attributes are global attributes. Which also must be able to find in the menu Products > Attributes. I accidently only had made local attributes.

    Problem Solved.

    That’s great to hear. I’ll mark this issue as closed, but feel free to create a new issue, if you have any additional questions regarding WooCommerce.

Viewing 3 replies - 1 through 3 (of 3 total)

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