product data not found
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Hi 🙂
I have been talking to my host providers and they have told me to ask you. In the mobile version of my website I get an error: “no data found for this product, so it is not loading”.
On desktop the website works perfectly, the problem is on mobile. When I want to see the details of a product, the page remains blank and does not load.
https://gyazo.com/7b577b1ee805f95af835b16262a28c10
https://gyazo.com/f60faef01307c68f668b02afa98c0611The website is created with the “avant” theme and Elementor. Both recently updated. I have also added the AMP plugin to configure how everything looks on mobile.
I don’t know how to fix the error, can you help me?
Thanks
The page I need help with: [log in to see the link]
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Hi @rklgg
Thanks for reaching out!
In the mobile version of my website I get an error: “no data found for this product, so it is not loading”.
On desktop the website works perfectly, the problem is on mobile. When I want to see the details of a product, the page remains blank and does not load.
https://gyazo.com/7b577b1ee805f95af835b16262a28c10
https://gyazo.com/f60faef01307c68f668b02afa98c0611I understand that the page does not load when viewing the website via mobile.
I checked your site on my mobile phone and was not able to replicate the issue. The page is loading fine on my end when I browsed the product details for
VoldemortandIris el unicornioas test samples.You can check the screencast video for your reference here: https://screencast-o-matic.com/watch/c3Qnf8VT7jD
Can you please try to clear your browser’s cache or try another mobile browser and see if that works?
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