Plugin Support
Taha
(@tahaamin)
Hi @chris-yau,
I’ve tested with the same specifications you shared (plugin version, WordPress version, WooCommerce version, PHP version.), and I’m still able to bulk edit products from the products page.
Could you please test one more time with only our plugin active along with WooCommerce? This will help us determine if there’s a conflict with another plugin on your site.
Currently, the plugin is working correctly on our end, and all WooCommerce functionality is functioning as expected.
Please let us know the results of your test, and if the issue persists, we can investigate further.
Best regards,
Hi @tahaamin ,
I have tested disabled all others and left only EAN and WooCommerce plugin activated but still failed to use product bulk edit. Please refer to the attached screencap video
https://drive.google.com/file/d/1fJs5oWKrxwffNm7QVn0zrMriZs1owtnf/view?usp=drive_link
Thanks
Plugin Support
Taha
(@tahaamin)
Hi @chris-yau,
Thank you for the video. However, I’m still unable to reproduce the issue on my end.
I’ve created a clean WordPress and WooCommerce installation with the EAN Barcode Generator plugin just to test one more time, and the site is functioning properly, check it here.
- Is it possible to reproduce this issue on another site? as well Could you please share the steps to reproduce it?
In the meantime, I’m consulting with our team regarding this. For further investigation and support, please reach out to us via support ticket at: support@wpfactory.com
Best regards,
Hi,
I found there error when trying to bulk edit when EAN plugin activated.
Error in below:
load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=f584413c04ab36a3f9074aa8e5a9adad:5 JQMIGRATE: Migrate is installed, version 3.4.1
wpfactory-wc-ean-bulk-actions-confirmation.min.js?ver=5.5.9:1 Uncaught TypeError: wpfactoryWCEANBulkActionsConfirmation.confirmIDs.indexOf is not a function
at HTMLInputElement. (wpfactory-wc-ean-bulk-actions-confirmation.min.js?ver=5.5.9:1:99)
at HTMLInputElement.dispatch (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=f584413c04ab36a3f9074aa8e5a9adad:2:40035)
at HTMLInputElement. (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=f584413c04ab36a3f9074aa8e5a9adad:2:38006)
(anonymous) @ wpfactory-wc-ean-bulk-actions-confirmation.min.js?ver=5.5.9:1
dispatch @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=f584413c04ab36a3f9074aa8e5a9adad:2
(anonymous) @ load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-dom-ready,wp-hooks&ver=f584413c04ab36a3f9074aa8e5a9adad:2
Screencap:
https://drive.google.com/file/d/1N77Hc9eQZmtZvSd0opTEcxoMcQ8uz3xh/view?usp=drive_link
Plugin Support
Taha
(@tahaamin)
Hi @chris-yau,
Thank you for sharing this. Our developer will check this and update you soon.
In the meantime, could you please try:
- Clearing your browser cache
- Clearing your site cache
- Deactivating and then reactivating the plugin
Best regards,
Hi @tahaamin ,
Yes, I have even tried cleared server cache, disable cache plugin, clear browser cache or test using incognito windows but doesn’t help.
Thanks
Hi, @chris-yau,
Could you please update the plugin to the latest v5.6.0 and let me know if it fixed the issue?
Hi, @anbinder,
Yes, the issue fixed. Many thanks for support and update. 🙂
Plugin Support
Taha
(@tahaamin)
Hello @chris-yau,
Thank you for confirming back. Wishing you all the best in your business.
If it’s not too much to ask, would you please share your experience with a review here: https://wordpress.org/support/plugin/ean-for-woocommerce/reviews/#new-post
That would be very helpful, thank you in advance.
Best regards,
