Product attributes sent as double

  • Resolved lucianarmasu

    (@lucianarmasu)


    8 years, 1 month ago

    The product attributes are all cloned, which causes Emag to invalidate the uploaded products, until the clone of each attribute is removed.

    Side note, but I was also wondering is there a way to automatically generate different (cropped) image resolutions for products and then for the Zitec plugin to pick only those? Because Emag support say they require images with a 2:3 ratio, instead of the typical 4:3 that product photos have. I don’t want to go through the trouble of editing hundreds of photos by hand and then uploading them manually to the Emag marketplace.

    Can the Zitec plugin help with this?

Viewing 1 replies (of 1 total)
  • Plugin Author Zitec

    (@zitec)

    8 years, 1 month ago

    Hello,

    We can’t identify the real cause of your problem based on these info but it be because of a plugin you use to create bulk products. We have paid support in case you can’t handle it and need our help. To assess your website we need the following:
    1. Access to the hosting service (usually is cPanel or FTP/SFTP with user and password)
    2. The WooCommerce system report (WooCommerce → Status → Get System Report).
    3. Access to your admin panel (link, user and password) – it must be an admin user.
    4. eMAG Marketplace account details (user and password).


    After we get all the above we can start to identify the issues and then to assist you for a fee in installing or setting up the plug-in. Please send your message to wordpress@zitec.com

    We don’t have a feature to help you process the images.

    have a great one,
    Zitec team

Viewing 1 replies (of 1 total)

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