Support » Plugin: Product Admin Notes Simple » Product Admin Notes – 500 error

  • Resolved lucein

    (@lucein)


    Installed the plugin and love the idea of it. Once installed products are able to update only if nothing is added to the Admin notes field.
    if anything is added to the notes, server times out and a 500 error is displayed.
    please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • I wonder if the problem is that you are using WP 4.4.10. The current version is 4.8, and the plugin instructions say that it is compatible with 4.8 and above. Try backing up your site and then updating to 4.8, because that is the version I’m using and the plugin didn’t cause any problems for me. However, you may find that other plugins you are using will cause problems. When I updated to 4.8 on Monday, Jetpack was causing errors. To see which files and code lines are causing errors follow the instructions here:

    https://docs.woocommerce.com/document/debug-info-internal-server-500-error/

    Plugin Author jamiehall16

    (@jamiehall16)

    Hey Lucein,

    Did you manage to debug this issue? Glad you enjoy the idea of the plugin.

    I’m using the plugin fine on the latest WordPress. I recommend trying to upgrade.

    Thanks

    Plugin Author jamiehall16

    (@jamiehall16)

    Hi Lucein,

    I’m going to close this thread for inactivity if there are any more issues feel free to start a new thread.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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