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[Resolved] Proceed to Checkout

  • When trying to make a purchase, after the “Please Confirm Your Details” page, there is not proceed to checkout button at the bottom of the page, so that the user can proceed to paypal for payment. An example page is located here: http://hedir.org/publishing/vital/

    Any help with this is greatly appreciated.

Viewing 11 replies - 1 through 11 (of 11 total)
  • I am also having this problem…..maybe its a bug??? =(

    Hopefully someone can help.

    Plugin Author elfin

    @elfin

    not a bug.

    are you in test mode? and are you logged into WordPress?

    No, it is not in test mode and I am not logged in.

    esmi

    @esmi

    Forum Moderator

    there is not proceed to checkout button at the bottom of the page, so that the user can proceed to paypal for payment.

    That example page works fine for me. The Proceed to Checkut link appears as soon as you add something to the cart.

    @esmi, sorry I wasn’t clear. There is no proceed to paypay button or link after the proceed to confirmation page.

    esmi

    @esmi

    Forum Moderator

    That’s because the redirection to PayPal is automatic, so you should never see any “Proceed to PayPal” page. It sounds like you have an issue with your PayPal account or your PayPal account settings in eShop. Try reviewing http://quirm.net/wiki/eshop/setting-up-merchant-gateways/paypal/

    @esmi, ok, so what should happen when I click on proceed to confirmation? It should take me to the confirmation page, and then proceed to paypal, or should it bypass the confirmation page and proceed to paypal?

    esmi

    @esmi

    Forum Moderator

    You should get a brief page that says “You should now be redirected to PayPal” but that should only be visible for a few seconds at most (unless you’re still in test mode – in which case the process stops dead). Factors that can affect this auto-redirection are:

    – badly configured server
    – badly configured .htaccess file
    – other plugins
    – possibly a poorly coded theme

    @esmi, thank you very much for the info.

    esmi

    @esmi

    Forum Moderator

    If you continue to have problems, post a ticket in the eShop Support forum and we’ll have another look at it.

    Ok, thanks.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘[Resolved] Proceed to Checkout’ is closed to new replies.
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