• Resolved onirock

    (@onirock)


    After wp 5.5 update I am not seeing the option for simple/virtual/etc products when I add new products.
    WordPress environment
    WordPress address (URL): https://getmeinthekitchen.com
    Site address (URL): https://getmeinthekitchen.com
    WooCommerce version: 4.4.1
    WooCommerce REST API package: 1.0.15 /home/getmeink/public_html/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
    WooCommerce Blocks package: 3.1.0 /home/getmeink/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/
    Action Scheduler package: 3.1.6 /home/getmeink/public_html/wp-content/plugins/woocommerce/packages/action-scheduler
    WooCommerce Admin package: 1.4.0 /home/getmeink/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin
    Log directory writable: /home/getmeink/public_html/wp-content/uploads/wc-logs/
    WordPress version: 5.5
    WordPress multisite: –
    WordPress memory limit: 812 MB
    WordPress debug mode: –
    WordPress cron:
    Language: en_US
    External object cache: –
    Server environment
    Server info: Apache
    PHP version: 7.3.21
    PHP post max size: 8 MB
    PHP time limit: 30
    PHP max input vars: 1000
    cURL version: 7.71.1, OpenSSL/1.1.1g
    SUHOSIN installed: –
    MySQL version: 5.5.5-10.1.46-MariaDB
    Max upload size: 2 MB
    Default timezone is UTC:
    fsockopen/cURL:
    SoapClient:
    DOMDocument:
    GZip:
    Multibyte string:
    Remote post:
    Remote get:
    Database
    WooCommerce database version: 3.3.5
    Database prefix wp_
    Total Database Size 127.96MB
    Database Data Size 84.36MB
    Database Index Size 43.60MB
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    wp_wc_order_product_lookup Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_stats Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup Data: 0.07MB + Index: 0.09MB + Engine MyISAM
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    wp_wc_tax_rate_classes Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_wps_object_type Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wps_query Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wps_uri Data: 0.01MB + Index: 0.00MB + Engine MyISAM
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    wp_yith_wcwl Data: 0.00MB + Index: 0.00MB + Engine MyISAM
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    wp_yoast_indexable Data: 0.99MB + Index: 0.20MB + Engine MyISAM
    wp_yoast_indexable_hierarchy Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_migrations Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term Data: 0.03MB + Index: 0.04MB + Engine MyISAM
    wp_yoast_seo_links Data: 0.08MB + Index: 0.03MB + Engine MyISAM
    wp_yoast_seo_meta Data: 0.07MB + Index: 0.07MB + Engine MyISAM
    Post Type Counts
    amn_mi-lite 3
    aoc_popup 1
    attachment 1737
    bp-email 16
    carousels 68
    custom-css-js 1
    forum 2
    kleo-testimonials 8
    mc4wp-form 1
    menu 4
    nav_menu_item 726
    oembed_cache 4
    page 151
    popup 1
    popup_theme 6
    popupbuilder 1
    portfolio 13
    portfolio-item 33
    post 132
    product 614
    product_variation 247
    recipe 544
    reply 3
    revision 2123
    rtmedia_album 1
    shop_coupon 72
    shop_order 1767
    slides 3
    testimonials 15
    topic 4
    tribe_events 416
    tribe_organizer 1
    tribe_venue 1
    vc_grid_item 2
    was 6
    wpcf7_contact_form 7
    wpupg_grid 5
    Security
    Secure connection (HTTPS):
    Hide errors from visitors
    Active plugins (36)
    Akismet Anti-Spam by Automattic – 4.1.6
    Authorize.net Payment Gateway For WooCommerce by Eshan Varma – 5.6 – Installed version not tested with active version of WooCommerce 4.4.1
    Classic Editor by WordPress Contributors – 1.6
    Contact Form 7 by Takayuki Miyoshi – 5.2.1
    Simple Custom CSS and JS by SilkyPress.com – 3.32.3
    Disable Comments RB by rbPlugins – 1.0.8
    Duplicate Page by mndpsingh287 – 4.1
    Easy Theme and Plugin Upgrades by Chris Jean – 2.0.1
    Elated Core by Elated Themes – 1.1.1
    Elated Instagram Feed by Elated Themes – 1.0
    Elated Twitter Feed by Elated Themes – 1.0
    Enable jQuery Migrate Helper by The WordPress Team – 1.0.1
    Essential Grid by ThemePunch – 2.2.3
    Force HTTPS by LittleBizzy – 1.1.2
    GA Google Analytics by Jeff Starr – 20200815
    GNA Search Shortcode by Chris Dev – 0.9.5
    Health Check & Troubleshooting by The WordPress.org community – 1.4.2
    WPBakery Page Builder by Michael M – WPBakery.com – 5.4.7
    MC4WP: Mailchimp for WordPress by ibericode – 4.7.5
    Official Facebook Pixel by Facebook – 2.2.0
    Popup Builder by Sygnoos – 3.68.4
    Press This by WordPress Contributors – 1.1.1
    Slider Revolution by ThemePunch – 5.4.7.2
    Search & Replace by Inpsyde GmbH – 3.2.1
    Taxonomy Metadata by mitcho (Michael Yoshitaka Erlewine), sirzooro – 0.5
    The Events Calendar by Modern Tribe, Inc. – 4.9.5
    UpdraftPlus – Backup/Restore by UpdraftPlus.Com, DavidAnderson – 1.16.26
    Woocommerce Advanced Shipping by Jeroen Sormani – 1.0.7 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Authorize.Net AIM Gateway by SkyVerge – 3.14.2 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Google Analytics Integration by WooCommerce – 1.4.22 – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce Product Search by itthinx – 2.21.0 (update to version 3.0.0 is available) – Installed version not tested with active version of WooCommerce 4.4.1
    WooCommerce by Automattic – 4.4.1
    Yoast SEO by Team Yoast – 14.8
    Social Share Buttons & Analytics by GetSocial.io by Getsocial, S.A. – 4.3.3
    WP Ultimate Recipe Premium by Bootstrapped Ventures – 2.5.2
    WPide by Simon @ WPsites – 2.4.0
    Inactive plugins (2)
    Wordfence Security by Wordfence – 7.4.10
    WP Rocket by WP Media – 3.4.4
    Dropin Plugins (1)
    advanced-cache.php advanced-cache.php
    Settings
    API enabled:
    Force SSL:
    Currency USD ($)
    Currency position left
    Thousand separator ,
    Decimal separator .
    Number of decimals 2
    Taxonomies: Product types external (external), grouped (grouped), mix and match (mix-and-match), simple (simple), variable (variable)
    Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)
    Connected to WooCommerce.com:
    WooCommerce pages
    Shop base: #6990 – /store/
    Cart: #5400 – /cart/
    Checkout: #9103 – /checkout-2/
    My account: #5402 – /my-account/
    Terms and conditions: Page not set
    Theme
    Name: Savory
    Version: 1.4
    Author URL: http://themeforest.net/user/elated-themes
    Child theme: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce support:
    Templates
    Archive template: Your theme has a woocommerce.php file, you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    Overrides savory/woocommerce/cart/cart-shipping.php version 3.2.0 is out of date. The core version is 3.6.0,
    savory/woocommerce/cart/cart-totals.php,
    savory/woocommerce/cart/cart.php version 3.1.0 is out of date. The core version is 4.4.0,
    savory/woocommerce/cart/cross-sells.php version 3.0.0 is out of date. The core version is 4.4.0,
    savory/woocommerce/cart/shipping-calculator.php version 3.2.0 is out of date. The core version is 4.0.0,
    savory/woocommerce/content-product.php version 3.0.0 is out of date. The core version is 3.6.0,
    savory/woocommerce/content-single-product.php version 3.0.0 is out of date. The core version is 3.6.0,
    savory/woocommerce/content-widget-product.php version 2.5.0 is out of date. The core version is 3.5.5,
    savory/woocommerce/global/quantity-input.php version 3.2.0 is out of date. The core version is 4.0.0,
    savory/woocommerce/myaccount/form-login.php version 3.2.0 is out of date. The core version is 4.1.0,
    savory/woocommerce/product-searchform.php version 2.5.0 is out of date. The core version is 3.3.0,
    savory/woocommerce/single-product/add-to-cart/external.php version 2.1.0 is out of date. The core version is 3.4.0,
    savory/woocommerce/single-product/add-to-cart/grouped.php version 3.0.7 is out of date. The core version is 4.0.0,
    savory/woocommerce/single-product/add-to-cart/simple.php version 3.0.0 is out of date. The core version is 3.4.0,
    savory/woocommerce/single-product/meta.php,
    savory/woocommerce/single-product/price.php,
    savory/woocommerce/single-product/product-image.php version 3.1.0 is out of date. The core version is 3.5.1,
    savory/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0,
    savory/woocommerce/single-product/related.php version 3.0.0 is out of date. The core version is 3.9.0,
    savory/woocommerce/single-product/review.php,
    savory/woocommerce/single-product/share.php version 1.6.4 is out of date. The core version is 3.5.0,
    savory/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0
    Outdated templates: Learn how to update
    Authorize.Net AIM
    Environment: Production
    Debug Mode: Off
    Action Scheduler
    Version: 3.1.6
    Action Status Count Oldest Scheduled Date Newest Scheduled Date
    Complete 482 2020-08-17 18:06:37 -0500 2020-08-19 13:46:40 -0500

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @onirock. This issue should be solved by the jQuery Migrate helper plugin, which I see you have installed. Can you try clearing your browser’s cache and cookies and seeing if that fixes the issue?

    If not, I’d recommend conflict testing. You can use the Health Check and Troubleshooting plugin to make this easier. The “troubleshooting mode” of this plugin will allow you to simulate how your site would look and behave with plugins disabled and a default theme without actually changing the site.

    These are the steps you should take:

    1. Back up your site. Many hosting providers offer a way to do this, and there are plugins such as WP Database Backup that offer this functionality if backing up your database through your host is not an option.
    2. Update all your plugins and your theme to their latest versions and see if the problem fixes itself.
    3. Turn on Troubleshooting Mode in the Health Check plugin by going to Tools > Site Health > Troubleshooting and clicking “Enable Troubleshooting Mode.” Then, while in Troubleshooting Mode:
    4. Make sure your theme is set to Twenty Twenty.
    5. Make sure all plugins are deactivated, and then activate WooCommerce.
    6. Repeat the action that is causing the problem.

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which one is causing the problem, reactivate them one by one, testing after each, until you find the one causing conflict.

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I hope you found the previous reply helpful. We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘problems with product variants’ is closed to new replies.