Problems with Holio Shipping plugin

  • ArcticFritid

    (@metuza)


    2 weeks, 4 days ago

    Hello,

    I have a problem with Holio Shipping plugin when used with Svea Checkout. Holio has a feature where customers can select pickup point (where to pickup their package). If i am using any of the built in payment options everything works ok but if i am using Svea then the pickup point is not registered in the order.

    Any idea what can cause this?

    Brgds
    Rune

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support martinthegen

    (@martinthegen)

    2 weeks, 3 days ago

    Hi Rune,

    We haven’t tested Svea Checkout together with Holio Shipping specifically, so it is difficult to say exactly what is causing this without looking closer at the setup.

    Please email us at support@thegeneration.se with the site URL and some details about the setup, for example:

    • WooCommerce version
    • Svea Checkout version
    • Holio Shipping version
    • a short description of how the pickup point is stored when using the built-in payment methods

    Please don’t share any login details here in the public forum. If we need access, we’ll handle that via email.

    Best regards,
    Martin at The Generation

    Thread Starter ArcticFritid

    (@metuza)

    2 weeks, 2 days ago

    Hello,

    An email including a copy of our own fix to the problem is sent your way.

    Brgds
    Rune

Viewing 2 replies - 1 through 2 (of 2 total)

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