• Resolved Immanuel Conrad

    (@immanuelconrad)


    The main video on a page works fine, and it appears that thumbnail videos are clickable, but when you do actually click, come a blank video .

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author embedplus

    (@embedplus)

    Hi,

    Have you been able to get someone else to try? It seems fine on multiple machines for us — i.e. videos do play.

    Plugin Author embedplus

    (@embedplus)

    Hello?

    Thread Starter Immanuel Conrad

    (@immanuelconrad)

    There was a plugin i was called cookie complaicy that was causing problems after deactivating everything worked thanks

    Plugin Author embedplus

    (@embedplus)

    Great. which plugin was causing the problems by the way? It will help in future situations.

    Thread Starter Immanuel Conrad

    (@immanuelconrad)

    Complianz is a GDPR/CCPA Cookie Consent plugin its the plugin that was causing the problem and showing empty videos from gallery

    Aert

    (@aahulsebos)

    Hi @immanuelconrad @embedplus,

    For further reference, I see you can add a consent message on YouTube videos, and enable youtube-nocookie, as well as restrict the YouTube API. If those settings are respected, you can disable the YouTube integration from Complianz under Integrations.

    We will notify users in the next update with this configuration,

    regards Aert – Complianz

    Plugin Author embedplus

    (@embedplus)

    @aahulsebos

    Thanks for the notice. That update would help. We’d had others who have experienced a similar thing as @immanuelconrad

    Thread Starter Immanuel Conrad

    (@immanuelconrad)

    @aahulsebos I tried disabling youtube integration the problem is the same i had to deactivate the plugin. Kindly note the problem is only on the gallery when trying to watch different video

    Aert

    (@aahulsebos)

    Hi @immanuelconrad @embedplus Thanks,

    I will have a look, regards Aert

    Aert

    (@aahulsebos)

    Hi @immanuelconrad @embedplus,

    In Gutenberg I did; Embed a playlist

    Then added a playlist and saved as a gallery.

    Unde privacy settings from EmbedPlus I;

    the API: Restricted – (Recommended) Only load the API on pages that have a YouTube video.
    No cookie is enabled
    Consent message is enabled.

    In Complianz, I disabled the Youtube interaction. This is the result;

    https://embedplus.sites.qsandbox.com/ (pw:000)

    Please tell me where I went wrong,

    regards Aert

Viewing 10 replies - 1 through 10 (of 10 total)

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