• Resolved testadi

    (@testadi)


    Hi. I can´t see the featured images when I active AMP. Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @testadi

    It seems you have an AMP plugin installed on your website but not active at the movement, I will recommend keeping it activated until we are able to find the issue.

    Thread Starter testadi

    (@testadi)

    Yes, sorry about that. Now is activated. Thank you

    Plugin Support Milind More

    (@milindmore22)

    Hello @testadi

    Thank you for contacting us, It seems you are using w3 Total Cache pluin, You also need to activate the AMP extension provided by the w3 total cache plugin.

    1) Login as Admin.
    2) Goto Dashboard->Performance->Extensions
    3) Activate AMP extension.

    (Screenshot)

    Once you activate the Extension, clear your site cache and recheck your AMP page on AMP Test to verify that the status is a success (your AMP page is valid)

    We hope this helps!

    Plugin Support Milind More

    (@milindmore22)

    Additionally, if you are using lazy load feature for images from some other plugin or theme please make sure to deactivate it.

    The javascript based lazy load feature will not work on AMP pages, as AMP do not allow custom javascript.

    Thread Starter testadi

    (@testadi)

    Thanks a lot Milind. I have followed your instructions with w3 Total Cache and it works! Also I will desactivated lazy load feature plugins in case that I have any. I really appreciate it

    Plugin Support Milind More

    (@milindmore22)

    @testadi As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

    Thread Starter testadi

    (@testadi)

    Thanks a lot Milind, problem solved ; )

Viewing 7 replies - 1 through 7 (of 7 total)

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