• Resolved anasirq

    (@anasirq)


    Hello I have installed it correctly I wanted to automate my bank transfers. I used the original one from Woocomerce but I had problems with checking always if the customer had send the money or not thats why I searched for an automatic way I found this plugin and connected it exactly like the video.:
    https://www.youtube.com/watch?v=BQTAoyopN1A

    but at the end when I buy a product it dosnt show me the accound details where the customer should transfer the money too. its on my stripe but not on the thank you page of my webshop please help me quick.
    Thanks!

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  • Plugin Support Farzeen

    (@farzeenhq)

    Hi there,

    Thank you for your message and for explaining the situation clearly. I understand how important this is, especially when you are trying to automate your bank transfers.

    From what you described, it sounds like the connection was completed, but we need to double check a few things to understand why the account details are not appearing on the Thank You page.

    Could you please confirm that the webhooks were set up correctly and that all the required permissions were enabled in your Stripe account? In many cases, missing webhook events or limited permissions can prevent the transfer details from being displayed properly after checkout.

    Also, to investigate this further, we will need to review your site setup. If you are comfortable sharing it publicly, please provide your website URL. If you prefer not to post it here on the forum, you can message us directly at https://www.pluginable.dev/contact/ and include your site URL and a brief description of the issue.

    Once we have that information, we will be happy to guide you step by step and resolve this as quickly as possible.

    Looking forward to your reply.

    • This reply was modified 2 months, 2 weeks ago by Farzeen.
Viewing 1 replies (of 1 total)

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