• Resolved mme000

    (@mme000)


    Hello,
    for my site (https://www.cristinacanocchia.com/) I’m using a theme that calls the is_active_sidebar() function to decide the right size for the various elements.
    It seems that the function (probably depending on when it is called when composing the page) always returns false if I choose the “Show on checked pages” option for the widgets contained in the sidebar, and always returns true if I choose the “Hide on checked pages” option.
    This happens regardless of whether the page in question is checked or not.
    Is there a way to force your plugin to run (and, in my case, show or hide the sidebar content) *before* is_active_sidebar() is called so that the function will return the correct value?

    Thx,

    M.

    • This topic was modified 4 years, 3 months ago by mme000.
    • This topic was modified 4 years, 3 months ago by mme000.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Mej de Castro

    (@mej)

    Hi @mme000

    Thank you letting us know about this issue. We have known issue about the behavior of visibility feature of Widget Options. Our developer is currently working on a fix.

    Thank you for your patience on this.

    Kind Regards,
    Mej

    Plugin Author Mej de Castro

    (@mej)

    Hi @mme000

    I wanted to confirm if you have updated the Widget Options plugin installed in your website to its latest version? Our latest updated include fixes for Visibility issue.

    Thank you,
    Mej

    Thread Starter mme000

    (@mme000)

    Hi Mej,
    yes, I’m using version 3.7.11 but the problem still persists.
    How can I help you to investigate on it?

    Thanks,

    M.

    Plugin Author Mej de Castro

    (@mej)

    Hi @mme000 ,

    You may shoot over the screenshots and details to support@widget-options.com and our team can review that with you!

    Thank you,
    Mej

Viewing 4 replies - 1 through 4 (of 4 total)

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