Online Backup for WordPress
Problems restoring (2 posts)

  1. mCashgen
    Posted 2 years ago #

    Trying to do a restore for the first time. Downloaded files and followed instructions to ftp to decrypt folder. After refreshing the wp-admin/tools.php?page=wponlinebackup%2Fwponlinebackup.php&section=decrypt page the files do not show up as promised. What to do now?


  2. Online Backup
    Plugin Author

    Posted 2 years ago #

    Hi mCashgen,

    Where did you download the files from? They might already be unencrypted.

    The plugin will not perform restores for you it just offers the ability to decrypt a backup file. If you download the backup file from our Portal at wordpress.backup-technology.com you will have already been asked for encryption key and it will already be unencrypted.


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