Problems importing product CSV

  • Resolved doylie

    (@doylie)


    7 years, 10 months ago

    Hi.
    Have made several attempts to import a CSV of products into new shop. (There was a domain/rebranding change.) This CSV was generated by WooCommerce in the old shop. It doesn’t import. I’ve tried everything and only once have been successful – with 3 items. It no longer imports with one or all items or any variation between. I’ve changed tables, done everything any search for help has suggested. I’m not sure what to do now.

    Note: I did try various plug-ins all with the same results. IE: nothing imported, it just never progresses. It also says I have 13 items with 3 published, but cannot find the rest of the unpublished items anywhere.

    I’m sure I’ve overlooked something but if anyone has any idea, let me know!
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • AJ a11n

    (@amandasjackson)

    7 years, 10 months ago

    Hi @doylie,

    nothing imported, it just never progresses. It also says I have 13 items with 3 published, but cannot find the rest of the unpublished items anywhere.

    Are any of your products in ‘draft’ status? The exporter will only include products with a status of ‘publish’ or ‘private’.

    If you want to change that, there’s a filter you can use, but this would require custom coding.

    https://github.com/woocommerce/woocommerce/blob/master/includes/export/class-wc-product-csv-exporter.php#L128

    Also, when you exported, did you check the meta box?


    Link to image: http://cld.wthms.co/CEB0aS

    Thread Starter doylie

    (@doylie)

    7 years, 10 months ago

    No, no draft status, they were all published and ready for purchase when I generated the CSV file. Now they’re showing in the new shop as 13 items with 3 published.

    I did generate a CSV with the export checked and one without it checked. Neither of them worked. I’ve used every browser, every plug-in, nothing.

    Thanks for the reply.

    jessepearson

    (@jessepearson)

    Automattic Happiness Engineer

    7 years, 10 months ago

    @doylie Can you add your csv to Dropbox, Google Drive, or Google Sheets and provide us with a publicly shared link so that we can take a look at what you are trying to import?

    AJ a11n

    (@amandasjackson)

    7 years, 10 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)

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