• Resolved supernova42

    (@supernova42)


    I’ve used Participants DB for some time.
    Anyway, when I go to ‘Manage Database Fields’ and try to add a Group or Field, it won’t save them. I’ve tried deactivating my plugins, restarting, removing a few recent plugins, removing Participants DB and re-installing it etc, but I still cant save new Groups or new Fields. I can modify existing Groups and Fields and move Fields from one Group to another, but I can’t save any new Groups or Fields.
    Any suggestions please.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter supernova42

    (@supernova42)

    Hi Roland
    This is the site where I’m using Participants DB.

    https://arconaowners.com/members-details/

    I’ve used PD to display information to the user, but I can’t add extra groups or fields.

    Plugin Author xnau webdesign

    (@xnau)

    What message do you see when you attempt to add a field or group?

    You may need to set up debugging to try to catch an error that might be happening. This is done in the plugin settings under the advanced tab. A debugging log becomes available when this is enabled. Attempt to add a field or group, then see what shows up in the log.

    Thread Starter supernova42

    (@supernova42)

    I don’t get any message when I try to enter a Group or Field.
    I enter the Group or Field name, press Update Groups or Update fields but the Group or Field is not shown.

    I’ve activated the debugging log
    Tried to enter Groups and Fields again.
    When I click on Debugging Log it says

    ‘Log file initiated at: February 13, 2019 6:29 pm UTC’

    with the Log File of
    /home/najad136/public_html/arconaowners.com/wp-content/uploads/participants-database/pdb_debugging_5c6462186f32d.txt

    This is the log file contents

    Log file initiated at: February 13, 2019 6:29 pm UTC
    [02/13/19 6:41pm UTC]
    PDb_List_Admin::initialize
    list query: SELECT * FROM arcphpparticipants_database p ORDER BY p.date_updated desc

    Thread Starter supernova42

    (@supernova42)

    This is the error that I’m constantly getting from debug

    PDb_List_Admin::initialize
    list query: SELECT * FROM arcphpparticipants_database p ORDER BY p.date_updated desc

    Plugin Author xnau webdesign

    (@xnau)

    That’s not an error, it’s just showing you the database query that is used to show the list in the admin.

    I don’t see anything wrong in the plugin debug log, I would suggest you ask your web host about setting up your php error log (if you don’t have it set up already) to see what’s going wrong. The plugin debugging log doesn’t show all the errors.

    Thread Starter supernova42

    (@supernova42)

    Yes I have an php_errorlog set up. I emptied the log first copying the contents to another file. I then tried to create new groups and new fields within PDB but without success. I then checked the php_errorlog and there was nothing recorded – so I guess no errors.

    I installed PDB on 2 other sites that I have, which have a different theme. I disabled all the plugs but still I could not create new groups or new fields. This is weird and really annoying.

    Many Thanks

    Plugin Author xnau webdesign

    (@xnau)

    I’m sorry, yes, it’s very difficult to diagnose with no information on what is going wrong. It is possible that unless the error log is set up correctly, it is not recording all the errors. You could try asking your web host for help either making sure the error log is set to catch all the errors or just seeing what’s going wrong when you try to create new fields or groups.

    Did this problem start recently?

    Thread Starter supernova42

    (@supernova42)

    Sorted

Viewing 8 replies - 1 through 8 (of 8 total)

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