PROBLEME WITH MOBILE LOADING

  • Resolved pierrecrypto

    (@pierrecrypto)


    2 years, 10 months ago

    Good morning,

    WORDPRESS version: Up to date

    DEPICTER version: Up to date

    I use this plugin which is really a nugget to make sliders

    I never had a problem with the mobile version but overnight, nothing works anymore

    I deactivated the W3TC & Autoptimize plugin, however, as soon as I am on mobile (Android or IOS), the slider displays the 3 small loading points, but the video does not start, it appears as a white image?

    Can you help me ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author averta

    (@averta)

    2 years, 10 months ago

    @pierrecrypto ,
    Hi, I have checked your link on 5 different mobile device, and it works as expected on those, May I know what is your mobile device? so we may check it on that device as well.

    Regards

    Thread Starter pierrecrypto

    (@pierrecrypto)

    2 years, 10 months ago

    Hello,

    I try with one Iphone 13 and one Android A52.

    If u say its ok, no problem

    Plugin Author averta

    (@averta)

    2 years, 10 months ago

    yeah we checked and it works on our devices, please let us know if you face this issue again, we try to check it again.

    Regards

Viewing 3 replies - 1 through 3 (of 3 total)

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