problema csv
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Buongiorno vorrei sapere perchè il csv che viene esportato genera delle anomalie come nel peso indica un valore ‘4.2 invece di 4.2 come peso oppure nel peso di 1kg lo conteggia come 100 kg se lo apro con lingua predefinata italiana invece se lo apro con lingua predefinita inglese il problema si presenta nei prezzi
The page I need help with: [log in to see the link]
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Thanks for reaching out!
“Good morning, I would like to know why the exported CSV file generates anomalies such as indicating a value ‘4.2 instead of 4.2 for weight or counting 1kg as 100kg if opened with the default language set to Italian. However, if opened with the default language set to English, the problem occurs with prices.”
I would be happy to assist you, but I am not quite sure I understand your inquiry. Could you please provide additional details or clarify your question, so I can better assist you?
If a screenshot would be helpful, I’d recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.
Once we have more information, we’ll be able to assist you further.
questo è il file scaricato e aperto in lingua italiana con openoffice https://snipboard.io/bng7rC.jpg e come si può vedere nella colonna peso che dovrebbe essere 7,5 il valore invece è ‘7.5 invece aprendo lo stesso file con lo stesso programma ma in lingua inglese come si vede da questo screen https://snipboard.io/UBydWi.jpg il problema si è spostato sulla colonna prezzo che invece di essere 43,90 risulta essere ‘43,90 come è possibile questo problema ?
This is the downloaded file opened in Italian language using OpenOffice https://snipboard.io/bng7rC.jpg and as you can see in the “Peso” column, the value that should be 7.5 is instead ‘7.5. However, when opening the same file with the same program but in English language, as seen in this screenshot https://snipboard.io/UBydWi.jpg, the problem has shifted to the “Prezzo” column which instead of being 43.90 appears as ‘43.90. How is this problem possible?
However, can you please share with us how are you exporting this file? If you could please share with us the step-by-step guide for us to check this more effectively. Furthermore, please share the exported file you are referring to here. You could use any cloud-sharing solution such as Google Drive, Dropbox, etc.
Once we have more information, we’ll be able to assist you further.
<font _mstmutation=”1″ _msttexthash=”9100″ _msthash=”233″>di seguito link del video</font> https://youtu.be/l70GntblmzU<font _mstmutation=”1″></font>
Hello @hellsbrigade,
Thank you for sharing the video. However, it appears that the CSV editing part might have been missed during the screen recording. Could you please reattach the video?
I also tried to replicate the issue by switching the site to Italian and exporting all fields, but the values remained unchanged, as shown below.
Link to image: https://d.pr/i/l1zJua
Could you confirm if this discrepancy might be due to your CSV viewer? Also, it would be helpful to have your system status. You can find it via WooCommerce > Status. Select “Get system report,” then “Copy for support” (after scrolling down a bit). Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.”Look forward to hearing back from you.
<font _mstmutation=”1″ _msttexthash=”10465″ _msthash=”312″>si noti che il programma è sempre lo stesso ma anche variando il problema persiste</font> <font _mstmutation=”1″></font>
https://snipboard.io/JOnB76.jpg file in italiano
https://snipboard.io/Yrxmsy.jpg peso errato in italianohttps://snipboard.io/GxU3sI.jpg file in inglese (uk)
https://snipboard.io/lhB8TK.jpg prezzo errato
That’s interesting! Could you please try to open the import file with Google Sheets? Do you see the same issue there?
Additionally, as previously mentioned, please attach a copy of your system status. This will assist us in replicating the issue by mimicking your store’s configuration. :)
Look forward to hearing back from you.
si il problema si presenta anche su google sheets
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Can you please share with us the exported CSV file that you are referring to here as well? You could use any cloud sharing solution such as Google Drive, Dropbox, WeTransfer.
Once we have more information, we’ll be able to assist you further.
link file csv https://we.tl/t-cvlCiQzYfC<font _mstmutation=”1″></font>
Hi there @hellsbrigade 👋
Thank you for reaching back, with the CSV file. I noticed the site’s System Status Report (SSR) reports 1257 products, while there are just 18 included in the exported CSV file.
Just to clarify, are these the products from which the exported CSV presents anomalies, as you are reporting, or otherwise?
Could you also share the URLs of some of the products included in the CSV file, for us to investigate further?
Looking forward to hearing from you!
il file csv è solo un esempio in quanto ho esportato una sola categoria di prodotti
ecco alcuni esempi dei prodotti
https://www.ferramentamagnante.com/roma/antialghe-x-piscina-lapi-lt25/
https://www.ferramentamagnante.com/roma/antialghe-x-piscina-lapi-lt10/
https://www.ferramentamagnante.com/roma/piscina-ultra-xtr-frame-26368-intex-cm-732×366-h-cm-132-volley/<font _mstmutation=”1″></font>
Hi there @hellsbrigade 👋
Thank you for reaching back, with the URLs for sample products where the issue occurs.
After visiting all three product pages, it appears that the first two have their weight correctly appearing in the exported CSV file, and the third product’s page returns a not-found message. Below, I am attaching screenshots, for reference.
Direct link to image: https://snipboard.io/RiHK9J.jpg 
Direct link to image: https://snipboard.io/IPkha4.jpg 
Direct link to image: https://snipboard.io/UbTY8F.jpg 
Direct link to image:https://snipboard.io/068UYG.jpg I hope this is helpful! Please let us know if you have any further questions or concerns.
We will be happy to help you further.link di verifica funzionante https://www.ferramentamagnante.com/roma/piscina-ultra-xtr-frame-26368-intex-cm-732×366-h-cm-132-volley/
il problema nello screen https://snipboard.io/068UYG.jpg non si può notare in quanto non viene mostrata la riga di digitazione e soprattutto quale lingua è stata utilizzata per aprire il file il problema si presenta quando vado a ricaricare il file csv sul sito il peso viene modificato e lo imposta a 0<font _mstmutation=”1″></font>
Hello @hellsbrigade,
If the weight is correctly entered and you’re still experiencing the issue, it could be due to the CSV file being opened in a software that is not fully compatible with WooCommerce’s CSV structure. This can sometimes cause issues with the formatting of the data. We recommend using a program like Google Sheets to open and edit your CSV files.
Also, please make sure your site is using the latest version of WooCommerce and that all your plugins and themes are up-to-date.
If you’re still having trouble after trying this, please let us know. We’re here to help.
The topic ‘problema csv’ is closed to new replies.
