• Hello.

    I have problem with my website.After I made my change lock The web themes and issue a white page.What should I do.My web site is ecstirana.com
    Please help

Viewing 7 replies - 1 through 7 (of 7 total)
  • David_G

    (@questas_admin)

    What exactly did you change?

    Thread Starter Albi Kolaneci

    (@albi-kolaneci)

    I changed a theme but not made directly made priview but active and then all the pages where un-click white out

    Please I want to solve this problem as soon as you

    Thanks

    Hi,

    To have your website back, switch to the Twenty Fourteen theme. If you don’t have access to your admin panel, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate.

    Thanks,

    Thread Starter Albi Kolaneci

    (@albi-kolaneci)

    I tried that stuff with FileZilla but does not communicate with the server says.

    Thank you very much for the help you are to give

    Hi,

    You can also rename the directory of your currently active theme using cPanel (Or any other Hosting control panel).

      You will have to login to cPanel, In File Manager Locate your website.
      Navigate to /wp-content/themes/ folder.
      Locate the theme you have activated previously.
      Rename the theme folder.
      Try to browse your website and Dashboard.

    Thanks,

    Thread Starter Albi Kolaneci

    (@albi-kolaneci)

    I do not know if I have these acounts that you say
    I know that I have only a wordpress acount

    Thanks

    Hi,

    Your Web Host must have provided you some sort of Hosting control Panel so you can access file manager or Website folders through browser.

    If they have not provided you with the Web Hosting control panel, you can directly contact them to rename the theme folder for you.

    Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)

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