Support » Plugin: WP Bulletin Board » Problem with user registration

  • Resolved sandyfootprints



    I am having a problem with users registering on the site for the forum. I have set all roles to have permissions to use the forum but sometimes when people register on the site they aren’t being assigned the default role of subscriber as set in my wordpress default settings.

    the user that reported the problem said that they didn’t receive a password via email as usually happens, and when i advised to use the forgot password link, when they clicked the link to reset the password in the email they said the page said the key was invalid.

    does anyone know what is going on? any help is appreciated!


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  • Plugin Author codebycarter



    I don’t think this is an issue with the plugin. The plugin simply displays a register or login link and then you register normally with WordPress. WPBB leaves all this to WordPress. The only time the plugin doesn’t is when a new user registers with facebook and the plugin creates a new WordPress user using a WordPress function (not modified in anyway by the plugin) which should handle emailing the user as well . So I think it may be a bug with WordPress or another plugin, especially when you said they tried resetting their password and the key was invalid. WPBB doesn’t handle any of this.

    You could try opening a topic in the support forums, see if anyone else has had a similar problem or may know what is causing it. You may also want to post what plugins you currently have installed here and/or in the support topic. You may also consider upgrading to WP 3.5.1, I believe you’re using 3.5. Feel free to link to this topic in your support topic as well.

    Please let me know if you find a solution, have any other questions, problems, etc 🙂

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