Plugin Support
tijosh
(@tijosh)
Hey there @perfectsuit2020,
At WooCommerce > Settings > General, what is set for “Default customer location”?
If set to “Shop base address,” WooCommerce will assume a logged-out customer is located in your shop’s location and will show prices with taxes for that location.
If it’s set to “No location by default,” customers must enter their billing or shipping address for WooCommerce to show the appropriate taxes. This would explain the tax disappearing when you clear the cache.
We have more on it at this page.
Okay, this step is okay.
I put shop base adress, then I don’t check the enable the tax calculations?
The problem is that my accountant wants the amount of VAT on the receipt/invoice, and my checkout doesn’t shoe it.
I give you the website: http://www.perfectsuit.com
Plugin Support
tijosh
(@tijosh)
@perfectsuit2020 Yes, tax calculation must be enabled for taxes to be charged.
In the tax settings, you can choose to display the amount of tax charged in the shop and during checkout. We have a full guide on tax settings here.
I hope this helps!
Hi there 👋
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
