Hello,
I am having same issue.
The update that was released few weeks ago did not fix this problem.
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This reply was modified 3 years ago by
schero86.
Hi @marcintomas
Thanks for reaching out!
I understand that out-of-stock products are still showing on your Facebook catalog, correct?
Firstly, I trust that you are using the latest version of the Facebook plugin correct? Otherwise, please update your Facebook for WooCommerce Plugin by going to Plugins > Installed Plugins.
Next, have you tried to run a manual sync by going to Marketing > Facebook > Product Sync > Sync products button and see if this resolves the issue?
If this did not resolve the issue, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.
If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Thanks!
Hi @schero86
Thanks for reaching out!
I understand you are experiencing the same issue and since every site is different and you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic?
Additionally, please include your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.
If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.
We’ll be more than happy to help there 🙂
