Problem with refresh
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We have problem with refresh, manual or with cron.
The changes I make doesn’t affect the feed when I try to manually refresh it.
we need to copy the feed and then run it for first time so the changes take place-
This topic was modified 5 years, 1 month ago by
grdigitalagency.
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This topic was modified 5 years, 1 month ago by
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Hi,
Thanks for using our plugin and reaching out to us. When your feed is not refreshing changes are big there is an issue with your WP-cron. Changes are you disabled it in your wp-config. Please see: https://adtribes.io/help-my-feed-processing-is-stuck/
its not a cron problem. We have problem with manual refresh too. the changes cant take place ever with manual refresh
The cron is also being used for manual refreshes. Our plugin processes your products in small batches in order not to cause a too high load on your webserver which could negatively impact your website speed. These batches are triggered by the WP-cron so it could definitely also have impact on feeds that are being refreshed manually.
Also, when it is not the WP-cron there might be other reasons such as your webserver/hosting configurations being limited on CPU usage or execution times. In that case you should be able to find error lines in your WooCommerce fatal error logs of today. This is where you can find those logs:https://docs.woocommerce.com/document/finding-php-error-logs/
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This reply was modified 5 years, 1 month ago by
supportadtribes.
its not a cron problem we tested
How did you test if it is not a WP-cron or missing cron hook issue if we might ask?
when we copy the feed and run it for first time the changes take place.
we even cant save custom fields. we need 3 saves so changes take place
February 18, 2021, 2:44 pm Array ( [PHP] => 7.3 [Wordpress] => 5.4.4 [WooCommerce] => 4.2.2 [WooCommerce Product Feed PRO] => 9.5.7 ) Array ( [Single products] => 690 [Variation products] => 3610 [Total products] => 4300 ) Array ( [30] => Array ( [channel_hash] => a80023c048bcf50aa70821992617d970 [name] => Facebook Dynamic Ads / Instagram Remarketing [fields] => facebook_drm [taxonomy] => google_shopping [utm_source] => Facebook Dynamic Ads / Instagram Remarketing [type] => Advertising [projectname] => facebook [countries] => Greece [fileformat] => xml [cron] => hourly [step] => 100 [project_hash] => 6laTShBeZIMe3ElR0qfCTpeJ2zN77UI4 [filename] => 6laTShBeZIMe3ElR0qfCTpeJ2zN77UI4 [external_file] => /wp-content/uploads/woo-product-feed-pro/xml/6laTShBeZIMe3ElR0qfCTpeJ2zN77UI4.xml [query_log] => /wp-content/uploads/woo-product-feed-pro/logs/query.log [query_output_log] => /wp-content/uploads/woo-product-feed-pro/logs/query_output.log [attributes] => Array ( [0] => Array ( [rowCount] => 0 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Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy Copy facebook [utm_term] => id [utm_content] => [total_product_orders_lookback] => [woosea_page] => filters_rules [active] => true [last_updated] => 17 Feb 2021 17:04 [running] => ready [nr_products] => 4300 [nr_products_processed] => 0 [history_products] => Array ( [10 Jun 2020 14:41] => 79 [10 Jun 2020 14:47] => 79 [10 Jun 2020 15:06] => 79 [10 Jun 2020 15:11] => 79 [10 Jun 2020 15:25] => 79 [10 Jun 2020 15:29] => 79 [10 Jun 2020 15:40] => 79 [10 Jun 2020 15:43] => 79 [10 Jun 2020 15:49] => 79 [10 Jun 2020 15:54] => 79 [10 Jun 2020 16:21] => 79 [10 Jun 2020 16:24] => 79 [10 Jun 2020 16:30] => 79 [10 Jun 2020 16:41] => 79 [10 Jun 2020 16:53] => 79 [10 Jun 2020 16:57] => 79 [10 Jun 2020 17:01] => 79 [10 Jun 2020 17:16] => 2522 [10 Jun 2020 17:22] => 2522 [10 Jun 2020 17:50] => 2522 [10 Jun 2020 17:57] => 79 [10 Jun 2020 18:02] => 79 [10 Jun 2020 18:20] => 3119 [10 Jun 2020 18:47] => 3155 [10 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[prefix] => [mapfrom] => weight [suffix] => ) [12] => Array ( [rowCount] => 12 [attribute] => color [prefix] => [mapfrom] => pa_chroma [suffix] => ) [14] => Array ( [rowCount] => 14 [attribute] => brand [prefix] => [mapfrom] => brand [suffix] => ) ) [addrow] => 3 [utm_on] => on [utm_medium] => [utm_campaign] => [utm_term] => id [utm_content] => [total_product_orders_lookback] => [woosea_page] => filters_rules [active] => 1 [last_updated] => 18 Feb 2021 14:35 [running] => ready [nr_products] => 4300 [nr_products_processed] => 0 [history_products] => Array ( [14 Feb 2021 17:29] => 4219 [14 Feb 2021 17:39] => 4219 [15 Feb 2021 15:25] => 682 [17 Feb 2021 09:30] => 682 [17 Feb 2021 10:10] => 682 [17 Feb 2021 10:16] => 682 [17 Feb 2021 11:16] => 623 [17 Feb 2021 11:20] => 623 [17 Feb 2021 16:30] => 449 [17 Feb 2021 16:34] => 449 [17 Feb 2021 16:40] => 449 [17 Feb 2021 16:54] => 449 [17 Feb 2021 16:58] => 449 ) [project_update] => yes [rules] => Array ( [1613560402015] => Array ( [rowCount] => 1613560402015 [attribute] => availability [condition] => = [criteria] => out of stock [than] => exclude ) ) [default_variations] => on ) [37] => Array ( [channel_hash] => d4e5a1ae056299a65ce0d2b72b83ac00 [name] => Skroutz [fields] => skroutz [taxonomy] => none [utm_source] => skroutz [type] => Comparison shopping engine [projectname] => skroutz [countries] => Greece [fileformat] => xml [cron] => hourly [step] => 100 [project_hash] => zOnMSYveaEShYh0yMINfadTPq1qKZce3 [filename] => zOnMSYveaEShYh0yMINfadTPq1qKZce3 [external_file] => /wp-content/uploads/woo-product-feed-pro/xml/zOnMSYveaEShYh0yMINfadTPq1qKZce3.xml [query_log] => /wp-content/uploads/woo-product-feed-pro/logs/query.log [query_output_log] => /wp-content/uploads/woo-product-feed-pro/logs/query_output.log [attributes] => Array ( [0] => Array ( [rowCount] => 0 [attribute] => id [prefix] => [mapfrom] => id [suffix] => ) [1] => Array ( [rowCount] => 1 [attribute] => name [prefix] => [mapfrom] => title [suffix] => ) [2] => 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weight [prefix] => [mapfrom] => weight [suffix] => ) [12] => Array ( [rowCount] => 12 [attribute] => color [prefix] => [mapfrom] => pa_chroma [suffix] => ) [13] => Array ( [rowCount] => 13 [attribute] => brand [prefix] => [mapfrom] => brand [suffix] => ) ) [addrow] => 1 [utm_on] => on [utm_medium] => [utm_campaign] => [utm_term] => id [utm_content] => [total_product_orders_lookback] => [woosea_page] => analytics [active] => 1 [last_updated] => 18 Feb 2021 14:39 [running] => ready [nr_products] => 690 [nr_products_processed] => 0 [history_products] => Array ( [14 Feb 2021 17:29] => 4219 [14 Feb 2021 17:39] => 4219 [15 Feb 2021 15:25] => 682 [17 Feb 2021 09:31] => 450 [17 Feb 2021 10:14] => 450 [18 Feb 2021 13:35] => 450 [18 Feb 2021 13:52] => 450 [18 Feb 2021 14:20] => 450 [18 Feb 2021 14:23] => 450 [18 Feb 2021 14:38] => 450 [18 Feb 2021 14:41] => 450 ) [project_update] => yes [default_variations] => on [rules] => Array ( [1613554137569] => Array ( [rowCount] => 1613554137569 [attribute] => availability [condition] => = [criteria] => out of stock [than] => exclude ) ) ) [39] => Array ( [channel_hash] => d4cb75caae5a73ac6b01171816b33bfb [name] => Google Shopping [fields] => google_shopping [taxonomy] => google_shopping [utm_source] => GoogleShopping [type] => Advertising [projectname] => Copy Copy Google shopping [countries] => Greece [fileformat] => xml [cron] => hourly [step] => 100 [project_hash] => B5gz2KZooXhT0WGL4fGBAxnjeM4locW6 [filename] => B5gz2KZooXhT0WGL4fGBAxnjeM4locW6 [external_file] => /wp-content/uploads/woo-product-feed-pro/xml/B5gz2KZooXhT0WGL4fGBAxnjeM4locW6.xml [query_log] => /wp-content/uploads/woo-product-feed-pro/logs/query.log [query_output_log] => /wp-content/uploads/woo-product-feed-pro/logs/query_output.log [attributes] => Array ( [0] => Array ( [rowCount] => 0 [attribute] => g:id [prefix] => [mapfrom] => id [suffix] => ) [1] => Array ( [rowCount] => 1 [attribute] => g:title [prefix] => [mapfrom] => title [suffix] => ) [2] => Array ( [rowCount] => 2 [attribute] => g:description [prefix] => [mapfrom] => custom_attributes_slide_template [suffix] => ) [3] => Array ( [rowCount] => 3 [attribute] => g:link [prefix] => [mapfrom] => link [suffix] => ) [4] => Array ( [rowCount] => 4 [attribute] => g:image_link [prefix] => [mapfrom] => image [suffix] => ) [5] => Array ( [rowCount] => 5 [attribute] => g:availability [prefix] => [mapfrom] => availability [suffix] => ) [6] => Array ( [rowCount] => 6 [attribute] => g:price [prefix] => EUR [mapfrom] => price [suffix] => ) [7] => Array ( [rowCount] => 7 [attribute] => g:google_product_category [prefix] => [mapfrom] => categories [suffix] => ) [8] => Array ( [rowCount] => 8 [attribute] => g:brand [prefix] => [mapfrom] => brand [suffix] => ) [9] => Array ( [rowCount] => 9 [attribute] => g:gtin [prefix] => [mapfrom] => [suffix] => ) [10] => Array ( [rowCount] => 10 [attribute] => g:mpn [prefix] => [mapfrom] => [suffix] => ) [11] => Array ( [rowCount] => 11 [attribute] => g:identifier_exists [prefix] => [mapfrom] => calculated [suffix] => ) [12] => Array ( [rowCount] => 12 [attribute] => g:condition [prefix] => [mapfrom] => condition [suffix] => ) [13] => Array ( [rowCount] => 13 [attribute] => g:item_group_id [prefix] => [mapfrom] => item_group_id [suffix] => ) [14] => Array ( [rowCount] => 14 [attribute] => g:sale_price [prefix] => EUR [mapfrom] => sale_price [suffix] => ) [15] => Array ( [rowCount] => 15 [attribute] => g:color [prefix] => [mapfrom] => pa_chroma [suffix] => ) [16] => Array ( [rowCount] => 16 [attribute] => g:size [prefix] => [mapfrom] => pa_megethos [suffix] => ) [17] => Array ( [rowCount] => 17 [attribute] => g:shipping [prefix] => [mapfrom] => shipping_price [suffix] => ) ) [addrow] => 1 [mappings] => Array ( [38] => Array ( [rowCount] => 38 [categoryId] => 38 [criteria] => Sales [map_to_category] => 187 - Apparel & Accessories > Shoes ) [243] => Array ( [rowCount] => 243 [categoryId] => 243 [criteria] => Άνδρας [map_to_category] => 187 - Apparel & Accessories > Shoes ) [242] => Array ( [rowCount] => 242 [categoryId] => 242 [criteria] => Γυναίκα [map_to_category] => 187 - Apparel & Accessories > Shoes ) [244] => Array ( [rowCount] => 244 [categoryId] => 244 [criteria] => Παιδί [map_to_category] => 187 - Apparel & Accessories > Shoes ) [191] => Array ( [rowCount] => 191 [categoryId] => 191 [criteria] => Παιδί [map_to_category] => 187 - Apparel & Accessories > Shoes ) [246] => Array ( [rowCount] => 246 [categoryId] => 246 [criteria] => Παιδικά παπούτσια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [193] => Array ( [rowCount] => 193 [categoryId] => 193 [criteria] => Αγόρι [map_to_category] => 187 - Apparel & Accessories > Shoes ) [196] => Array ( [rowCount] => 196 [categoryId] => 196 [criteria] => Sneakers - Casual [map_to_category] => 187 - Apparel & Accessories > Shoes ) [230] => Array ( [rowCount] => 230 [categoryId] => 230 [criteria] => Μοκασίνια - Ιστιοπλοϊκά [map_to_category] => 187 - Apparel & Accessories > Shoes ) [195] => Array ( [rowCount] => 195 [categoryId] => 195 [criteria] => Πέδιλα [map_to_category] => 187 - Apparel & Accessories > Shoes ) [197] => Array ( [rowCount] => 197 [categoryId] => 197 [criteria] => Μποτάκια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [192] => Array ( [rowCount] => 192 [categoryId] => 192 [criteria] => Κορίτσι [map_to_category] => 187 - Apparel & Accessories > Shoes ) [198] => Array ( [rowCount] => 198 [categoryId] => 198 [criteria] => Sneakers - Casual [map_to_category] => 187 - Apparel & Accessories > Shoes ) [199] => Array ( [rowCount] => 199 [categoryId] => 199 [criteria] => Μπαλαρίνες [map_to_category] => 187 - Apparel & Accessories > Shoes ) [200] => Array ( [rowCount] => 200 [categoryId] => 200 [criteria] => Πέδιλα [map_to_category] => 187 - Apparel & Accessories > Shoes ) [201] => Array ( [rowCount] => 201 [categoryId] => 201 [criteria] => Μποτάκια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [32] => Array ( [rowCount] => 32 [categoryId] => 32 [criteria] => Γυναίκα [map_to_category] => 187 - Apparel & Accessories > Shoes ) [44] => Array ( [rowCount] => 44 [categoryId] => 44 [criteria] => Γυναικεία Παπούτσια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [107] => Array ( [rowCount] => 107 [categoryId] => 107 [criteria] => Sneakers - Casual [map_to_category] => 187 - Apparel & Accessories > Shoes ) [106] => Array ( [rowCount] => 106 [categoryId] => 106 [criteria] => Γόβες [map_to_category] => 187 - Apparel & Accessories > Shoes ) [101] => Array ( [rowCount] => 101 [categoryId] => 101 [criteria] => Εσπαντρίγιες [map_to_category] => 187 - Apparel & Accessories > Shoes ) [104] => Array ( [rowCount] => 104 [categoryId] => 104 [criteria] => Μπαλαρίνες - Μοκασίνια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [102] => Array ( [rowCount] => 102 [categoryId] => 102 [criteria] => Σανδάλια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [105] => Array ( [rowCount] => 105 [categoryId] => 105 [criteria] => Πέδιλα [map_to_category] => 187 - Apparel & Accessories > Shoes ) [103] => Array ( [rowCount] => 103 [categoryId] => 103 [criteria] => Πλατφόρμες [map_to_category] => 187 - Apparel & Accessories > Shoes ) [100] => Array ( [rowCount] => 100 [categoryId] => 100 [criteria] => Σαγιονάρες [map_to_category] => 187 - Apparel & Accessories > Shoes ) [99] => Array ( [rowCount] => 99 [categoryId] => 99 [criteria] => Μπότες - Μποτάκια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [108] => Array ( [rowCount] => 108 [categoryId] => 108 [criteria] => Αξεσουάρ [map_to_category] => 166 - Apparel & Accessories ) [109] => Array ( [rowCount] => 109 [categoryId] => 109 [criteria] => Πορτοφόλια [map_to_category] => 6551 - Apparel & Accessories > Handbags, Wallets & Cases ) [110] => Array ( [rowCount] => 110 [categoryId] => 110 [criteria] => Τσάντες [map_to_category] => 3032 - Apparel & Accessories > Handbags, Wallets & Cases > Handbags ) [15] => Array ( [rowCount] => 15 [categoryId] => 15 [criteria] => Uncategorized [map_to_category] => 187 - Apparel & Accessories > Shoes ) [31] => Array ( [rowCount] => 31 [categoryId] => 31 [criteria] => Άνδρας [map_to_category] => 187 - Apparel & Accessories > Shoes ) [81] => Array ( [rowCount] => 81 [categoryId] => 81 [criteria] => Ανδρικά παπούτσια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [227] => Array ( [rowCount] => 227 [categoryId] => 227 [criteria] => Εσπαντρίγιες [map_to_category] => 187 - Apparel & Accessories > Shoes ) [89] => Array ( [rowCount] => 89 [categoryId] => 89 [criteria] => Sneakers - Casual [map_to_category] => 187 - Apparel & Accessories > Shoes ) [90] => Array ( [rowCount] => 90 [categoryId] => 90 [criteria] => Μοκασίνια - Ιστιοπλοϊκά [map_to_category] => 187 - Apparel & Accessories > Shoes ) [92] => Array ( [rowCount] => 92 [categoryId] => 92 [criteria] => Δετά [map_to_category] => 187 - Apparel & Accessories > Shoes ) [91] => Array ( [rowCount] => 91 [categoryId] => 91 [criteria] => Επίσημα [map_to_category] => 187 - Apparel & Accessories > Shoes ) [93] => Array ( [rowCount] => 93 [categoryId] => 93 [criteria] => Μποτάκια [map_to_category] => 187 - Apparel & Accessories > Shoes ) [94] => Array ( [rowCount] => 94 [categoryId] => 94 [criteria] => Σαγιονάρες [map_to_category] => 187 - Apparel & Accessories > Shoes ) [88] => Array ( [rowCount] => 88 [categoryId] => 88 [criteria] => Αξεσουάρ [map_to_category] => 166 - Apparel & Accessories ) [96] => Array ( [rowCount] => 96 [categoryId] => 96 [criteria] => Πορτοφόλια [map_to_category] => 6551 - Apparel & Accessories > Handbags, Wallets & Cases ) [97] => Array ( [rowCount] => 97 [categoryId] => 97 [criteria] => Ζώνες [map_to_category] => 169 - Apparel & Accessories > Clothing Accessories > Belts ) [95] => Array ( [rowCount] => 95 [categoryId] => 95 [criteria] => Τσάντες [map_to_category] => 3032 - Apparel & Accessories > Handbags, Wallets & Cases > Handbags ) [98] => Array ( [rowCount] => 98 [categoryId] => 98 [criteria] => Κάλτσες [map_to_category] => 213 - Apparel & Accessories > Clothing > Underwear & Socks ) ) [rules2] => Array ( [1592215735671] => Array ( [rowCount] => 1592215735671 [attribute] => custom_attributes_slide_template [condition] => contains [criteria] => shop [than_attribute] => description [newvalue] => ) [utm_on] => on [utm_medium] => [utm_campaign] => [utm_term] => id [utm_content] => [total_product_orders_lookback] => [woosea_page] => analytics [active] => 1 [last_updated] => 18 Feb 2021 14:27 [running] => ready [nr_products] => 4300 [nr_products_processed] => 0 [history_products] => Array ( [15 Jun 2020 10:15] => 2522 [25 Jun 2020 15:17] => 3153 [17 Jul 2020 09:30] => 2620 [24 Nov 2020 20:19] => 3456 [27 Nov 2020 15:21] => 1661 [27 Nov 2020 16:09] => 3500 [17 Feb 2021 12:36] => 3603 [17 Feb 2021 12:44] => 3603 [17 Feb 2021 13:07] => 3603 [17 Feb 2021 13:29] => 1209 [17 Feb 2021 13:39] => 47 [17 Feb 2021 13:59] => 47 [17 Feb 2021 14:03] => 47 [17 Feb 2021 16:02] => 1209 [17 Feb 2021 16:10] => 1209 ) [project_update] => yes [rules] => Array ( [1613564749996] => Array ( [rowCount] => 1613564749996 [attribute] => availability [condition] => = [criteria] => out of stock [than] => exclude ) ) [product_variations] => on ) [40] => Array ( [channel_hash] => 5eb6e7e39596930e78c653c83699ef04 [name] => Glami.gr [fields] => glami [taxonomy] => none [utm_source] => Glami [type] => Comparison shopping engine [projectname] => glami [countries] => Greece [fileformat] => xml [cron] => daily [step] => 100 [project_hash] => CAmkMM9LrVrRAURyvQeFTeZWQcGbQfB8 [filename] => CAmkMM9LrVrRAURyvQeFTeZWQcGbQfB8 [external_file] => /wp-content/uploads/woo-product-feed-pro/logs/query.log [query_output_log] => ......query_output.log [attributes] => Array ( [0] => Array ( [rowCount] => 0 [attribute] => ITEM_ID [prefix] => [mapfrom] => id [suffix] => ) [1] => Array ( [rowCount] => 1 [attribute] => PRODUCTNAME [prefix] => [mapfrom] => title [suffix] => ) [2] => Array ( [rowCount] => 2 [attribute] => DESCRIPTION [prefix] => [mapfrom] => description [suffix] => ) [3] => Array ( [rowCount] => 3 [attribute] => URL [prefix] => [mapfrom] => link [suffix] => ) [4] => Array ( [rowCount] => 4 [attribute] => IMGURL [prefix] => [mapfrom] => image [suffix] => ) [5] => Array ( [rowCount] => 5 [attribute] => PRICE_VAT [prefix] => [mapfrom] => price [suffix] => ) [6] => Array ( [rowCount] => 6 [attribute] => MANUFACTURER [prefix] => [mapfrom] => brand [suffix] => ) [7] => Array ( [rowCount] => 7 [attribute] => CATEGORYTEXT [prefix] => [mapfrom] => categories [suffix] => ) [8] => Array ( [rowCount] => 8 [attribute] => DELIVERY_DATE [prefix] => [mapfrom] => shipping_label [suffix] => ) ) [addrow] => 1 [rules] => Array ( [1613583903241] => Array ( [rowCount] => 1613583903241 [attribute] => availability [condition] => = [criteria] => out of stock [than] => exclude ) ) [utm_on] => on [utm_medium] => [utm_campaign] => [utm_term] => id [utm_content] => [total_product_orders_lookback] => [woosea_page] => analytics [active] => 1 [last_updated] => 17 Feb 2021 17:49 [running] => ready [nr_products] => 4300 [nr_products_processed] => 0 [project_update] => yes [history_products] => Array ( [17 Feb 2021 17:47] => 0 [17 Feb 2021 17:50] => 0 ) [product_variations] => on ) ) Array ( )-
This reply was modified 5 years, 1 month ago by
Steven Stern (sterndata).
Hi,
Thanks for sending over your debug.log. I am not entirely sure if its the cause of the issue at hand but it shows you are on a pretty old version of WooCommerce (4.2.2) whereas our plugin starts supporting as of version 4.4 and higher:
* WC requires at least: 4.4
* WC tested up to: 5.0So in order to rule our that this old version of WC is causing the issue at hand can you please upgrade it to a version that our plugin supports.
your plugin created more xml at file woo-product-feed-pro/xml
after we deleted the + xml files we think its ok.We have one more problem.
We use “Only include default product variation” and we use at fied mapping size.
We need to have at xml only in stock sizes and not variatons out of stockYou can just exclude products that are out of stock with this filter:
https://www.dropbox.com/s/xosuvw2gjgdt56x/OutOfStock.png?dl=0we have already this filter but at sizes we have all sizes.
Sizes is variatons.
We need out of stock variatons to exlude.
not with filter -> availability -> out of stock the out of stock variatons isnt exludeMake sure you use ‘out of stock’ all in lower case letters.
it is yes.
we use
Only include default product variationnow at xml–>
<category>Νέες Παραλαβές > Παιδί</category>
<category_path>Νέες Παραλαβές > Παιδί</category_path>
<price_with_vat>EUR 67.90</price_with_vat>
<mpn>351-31073 ροζ για νήπια</mpn>
<availability>in stock</availability>
<size>24, 25, 26, 27, 28, 29</size>
<color>Ροζ</color>for example: 26 size is out of stock
we need the out of stock variations (size) to be exlcude
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This reply was modified 5 years, 1 month ago by
grdigitalagency.
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This reply was modified 5 years, 1 month ago by
The topic ‘Problem with refresh’ is closed to new replies.